Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Analyst-Risk Screening Processor.

In this role, you will:

• Proactively develop understanding of the business and product area, documenting and building a knowledge base within Negative News Screening.
• Undertake internal activities as per established quality standards and defined quality parameters for the process. Devise delivery strategies to implement feedback received, ensuring identified errors are prevented in future work.
• Drive the production of the Customer Due Diligence profile to the highest quality standard, ensuring alignment with the latest policies and procedures. Take full ownership of assigned profiles/tasks and manage them through to completion—whether new requests or reassigned work items.
• Collaborate closely with Assistant Managers, providing guidance and coverage as appropriate. Take ownership of remediation-related issues and their resolution, coordinating closely with all Customer Due Diligence functions to remove bottlenecks efficiently and on time.
• Obtain and update missing information/documentation from the client via internal records or externally through bespoke information providers, and update client records accordingly.
• Monitor and follow up on client profiles to ensure alignment with the latest escalation matrix and confirm all required signoffs are completed as per the existing matrix.
• Conduct outgoing/incoming client interactions, providing excellent customer service and support on Customer Due Diligence projects. Ensure all audit requirements are met within defined timelines.
• Contribute to a positive and productive environment through openness, flexibility, a positive attitude, prompt reporting/escalation of issues, and effective time management. Support achievement of team objectives, participate in building cohesive teams, and build professional relationships with colleagues across functions.

To be successful you will:

• Minimum qualification: Graduation (10+2+3) in Commerce/Finance or equivalent is essential. Experience working in Anti-Money Laundering / Know Your Customer teams is desirable.
• Flexibility to work different shifts; excellent communication skills; good understanding of Microsoft Office (MS Office). Ability to interpret complex regulatory guideline changes and assess impact.
• Act as a role model for Group Values and Behaviors (Open, Connected, Dependable), supporting colleagues and customers to deliver superior service through these values.
• Strong teamwork and stakeholder management. Ability to work under pressure with high accuracy. Sound knowledge of financial regulatory requirements.
• Operational effectiveness and control: Identify customer issues/queries accurately; analyze, resolve and respond by following standards, procedures, policies and Group guidelines.
• Adhere to compliance/audit requirements communicated by management; maintain confidentiality of sensitive information; immediately report any confidentiality breach to the line manager. Keep updated on the latest procedural/policy changes across all streams.
• Support the line manager/supervisor with day-to-day operations and assist peers on process as needed. Participate in team meetings/activities and help sustain team spirit.
• Own profile management for assigned requests. Work to tight deadlines under pressure. Communicate clearly in writing with team members, Compliance, the Relationship Manager, customers, and other stakeholders as required.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***