Job Description

The objective of the Operational Risk Management (ORM) Independent Monitoring and Testing team is to support organizational resilience through performance of independent testing and monitoring; and establish clear guidelines through standards for reporting and risk assessments; and provide a holistic view of Operational Risk Management (ORM) through aggregated reporting.

Operational Risk Management is looking for a Analyst of Independent Monitoring and Testing team focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Analyst, Operational Risk Management (ORM), Independent Monitoring and Testing:

The Analyst, Operational Risk Management (ORM), Independent Monitoring and Testing:

• Support an independent testing and monitoring program based on an annual risk assessed plan and testing methodology
• Develop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan
• Independently monitor operational risk trends and activities
• Support and perform an effective challenge process based on a defined criteria and build in to annual plan
• Manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks
• Coordinate a holistic, de-duplicated independent risk assessment process
• Proactively identify areas for high risk for intervention
• Support cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies
• Drive reporting to the Enterprise Risk Management Committee, Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice
• Be a key leader for sharing insights, better practices, themes, etc. across the enterprise

Required

• Minimum 3 years of experience in Operational Risk Management within Risk, Internal Audit, Statutory Audits, 1LoD, or 2LoD functions
• Strong understanding of critical operational risk management lifecycle & issue management activities
• Excellent project management, communication, and interpersonal skills
• Experience in process governance and familiarity with policies, regulatory frameworks, models, and operational standards

• Strong analytical and problem-solving capabilities, including the ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred

• CA/CWA/CS/ACCA/MBA (Finance) qualification/bachelor’s degree with Big 4 experience preferred
• Advanced degrees in Finance, Business, Risk Management, or a related field and relevant certifications are advantageous
• Experience in control testing, risk assessment, and audit functions
• Experience working within any Line of Defense (LoD) framework
• Excellent communication skills and proactiveness

Experience in one or more of the following areas is preferred:

• Translating operational risk strategy and appetite into execution guidelines
• Monitoring and identifying breaches in Key Risk Indicator (KRI) thresholds and risk appetite metrics
• Supporting implementation of operational risk governance frameworks
• Developing and communicating operational risk procedures and standards while ensuring adherence
• Supporting operational risk examination and regulatory management processes

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.