Job Description

Main purpose

The role has been created to support the global metals & minerals operations teams.

Candidate will be responsible for several standard operational and reporting tasks intrinsically linked to the execution of purchase and sales refined metals & minerals contracts. Candidate must be focused, organized and detail oriented. Good communications skill at all levels is fundamental.

Key responsibilities

• Executing the tasks in the system based on standard operating process and/or instructions from operators in a timely and accurate manner
• Ensuring that the turnaround time for document presentation and task deadlines is maintained
• Preparation of insurance certificates based on inputs from operations
• Issue timely & accurate sales invoices based on request from operations
• Follow ups with warehouses/counterparties for required documentation
• Timely and accurate report out as per agreed frequency (daily, weekly, fortnightly, monthly)
• Organizing stock inspections (appointments, updating inspection spread sheets, paying inspection invoices)
• Determine opportunities to improve and automate processes and functions
• Entering of assays and quality related data in the system

Required qualifications

• Minimum 3 years experience in in managing business processes
• IT skills: Extremely good with MS Office Suite specially Excel, Word, PowerPoint & Outlook. Should have hands on experience of leveraging MS Excel for data gathering & reporting
• Ability to analyse large datasets

Attributes for success

• Flair for identifying process improvement opportunities and executing them
• An analytical mind and inclination for problem-solving
• Fluent in English (written and verbal)
• Quick learner and comfortable operating in a fast-paced environment
• Good communication skills
• Structured and organized
• Good attention to detail, conscientious & precise
• Ability to be flexible and work to deadlines and under pressure
• Team player
• Driven and self-motivated

Department overview

The Support Operations team is part of Trafigura's Metals & Minerals division, providing operational and administrative support for the physical trading of non-ferrous concentrates and refined metals across global markets.