Job Description

Summary:
The MVC Data Analyst will gather and analyze data related to Managed Vision Care from multiple sources to provide the organization with better insights. Support cross functional efforts with other teams including Finance, Loss Prevention and Store Operations.
Pay Class and Pay
Pay Class: Full Time

Pay: $21.70 - $27.83

Essential Responsibilities:
1. Retrieve and gather Managed Vision Care related data from multiple systems and be able to analyze, organize, and present it in a way that is useful to the end user.
2. Produce and distribute reports, dashboards, charts and graphs related to MVC sales and collections.
3. Produce ad hoc reporting on managed vision care related data as requested by Management.
4. Generate impact analysis of price changes, fee schedule changes, product introduction and/or discontinued products.
5. Run and analyze transactional data related to potential fraud, waste or abuse as requested by Loss Prevention.
6. Use data available to find trends and insights in billing and collections efforts; make recommendations to MVC POS and Billing Managers on possible corrections/solutions.
7. Collaborate across other departmental projects that require managed vision care data expertise.
8. Participate in Accounting & Finance month end close or other finance-related projects assigned by management.
9. Serve as a backup to leading, guiding and training Billing Operations Team Leads and Associates.

Education:
• High School Diploma, GED, or equivalent work experience
• Associate degree preferred

Experience & Background:
• One to three (3) years of experience in billing, medical insurance claim processing
• Working knowledge of POS, claim systems and data warehouses
• Proficient in MS Excel and Word
• Experience with business analytic tools such as Microsoft Power BI

Language Skills:
• Ability to communicate and resolve issues effectively with others
• Ability to establish a good working relationship with all levels of staff
• Ability to effectively communicate and promote both verbally and in writing. Well-developed communication skills to gain the trust and cooperation of others when it may be difficult to achieve, and ability to communicate technical concepts and abstract ideas

Mathematical Skills:
• Ability to gather, analyze, interpret and present data in clear and concise reports and make recommendations
Reasoning Ability
• Ability to think logically in following procedures and instructions
• Ability to work in a fast paced environment
• Highly organized
• Detail oriented

Essential Responsibilities related to Physical Demands/Work Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines).
Essential Responsibilities related to Behavioral Characteristics:
• Strong organizational skills and ability to execute manual detailed tasks
• Work under stress with interruptions and deadlines
• Ability to think logically in following procedures and instructions
• Exhibit empathy and good resolution skills
• Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned.