Job Description

​Analyst, IT Solutions

Req ID: 134480

Remote Position: No

Hiring Manager: Issawares Moonmuang

Band: 07

Region: Asia

Country: Thailand

State/Province: Chonburi

City: Laem Chabang

General Overview

Functional Area: Information Technology (ITM)
Career Stream: IT Solutions (SOLN)
Role: Analyst (ANA)
Job Title: Analyst, IT Solutions
Job Code: ANA-ITM-SOLN
Job Level: Band 7
Direct/Indirect Indicator: Indirect

The Analyst, IT Solutions will collect, analyze, develop, document and communicate business requirements, and work with various IT teams to develop and deliver solutions. Provide support and user training on selected systems (for example ERP and local applications) and participate in IT projects.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Gather and document business requirements by engaging with business partners
• Work with various IT teams and the business partners to deliver IT solutions
• Respond to system problems by analyzing the issue and determining the next course of action
• Provide system training to end users
• Participate in various IT projects as required

Knowledge/Skills/Competencies

• Good customer service orientation
• Good analytical, technical, troubleshooting and problem solving skills.
• Good communication and documentation (including flow charting) skills.
• Good understanding of software development life cycle concepts and practices.
• Good knowledge of the business area to be supported and a good understanding of its associated business processes.
• Basic to good coding skills in specified programming languages.
• Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.)

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

• 1 to 3 years of relevant experience in similar roles

Typical Education

• Bachelors Degree or consideration of an equivalent combination of education and experience.

• Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.