At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.
Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.
While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America
This position is responsible for providing excellent customer service and order management while maintaining strong professional relationships with assigned customers, sales and supply chain teams and external business partners. The Customer Order Solutions Analyst will be required to use analytical tools, reports, and partnerships to identify operational gaps and develop sustainable solutions to maximize internal and external efficiency and customer satisfaction.
Key Responsibilities
Required Qualifications
Level of Education and Discipline
Bachelor's Degree preferred in Customer Service, Supply Chain, Logistics, Business or related field.
Fluent English, additional language/s depending on the portfolio
Experience - functional/industry/commercial knowledge, business acumen
3-5 years’ experience preferred in Customer Service, Distribution, Logistics or Supply Chain.
Interpersonal Skills - leadership, interactions, communication, influence
Excellent interpersonal and relationship management skills.
Able to communicate effectively both orally and in writing with individuals at all levels. Involves significant exchange of information in a concise and logical way.
Other Skills and HPO Competencies
Analytical skills, intermediate Microsoft Office (Excel, Word), independence in addressing and solving issues with internal and external customers, experience with ERP systems.
Achieving results, ability to manage multiple process steps and adapt to changing priorities.
Ability to identify and drive improvement opportunities for work processes (process improvement mindset)
At McCormick, we have over a 100-year legacy based on our “Power of People” principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical value
McCormick & Company, Incorporated (NYSE: MKC) is a global leader in flavor and one of the most respected and familiar names in the industry. In business for over 130 years, McCormick manufactures, markets, and distributes spices, seasoning mixes, condiments, and other flavorful products to the entire food industry—retail outlets, food manufacturers, and foodservice businesses. McCormick creates flavors for a wide range of applications, such as beverages, snacks, dairy, bakery/confectionary, savory, performance nutrition, and health.
The McCormick name represents a trusted source of flavor in millions of kitchens around the globe—in homes and in restaurants. Partnerships with farmers and suppliers around the world allow us to provide great-tasting, quality spices with year-over-year consistency that you can trust.
Our herbs and spices come from 80 different countries, while our brands reach consumers in more than 150 countries and territories. Our passion for quality is matched only by our commitment to an innovative and energetic company culture. At McCormick, we believe in respect, recognition, inclusion, and collaboration, based on the highest ethical values for our employees.
McCormick is a team of 13,000 employees located around the world—and we’re growing. If you have a passion for flavor—and you’re ready to take a journey—come have a seat at our table.
