Job Description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Would you like to work for one of the world's largest banks in an exciting, dynamic and international environment?

We are currently recruiting for an Analyst, General Affairs & Facility Support for our General Affairs Department in Frankfurt.

About MUFG Bank (Europe) N.V.

MUFG Bank (Europe) N.V., headquartered in Amsterdam, is part of MUFG’s EMEA regional franchise. With offices in the Austria, Belgium, Germany, Netherlands and Spain, our teams provide clients with comprehensive financing solutions spanning Coverage & Structured Finance, Capital Markets and Transaction Banking, leveraging MUFG's global capabilities and reach to deliver bespoke solutions for our clients.

For more information on MUFG Bank Europe, please visit https://www.mufgemea.com/mbe

Department Overview

The General Affairs Department serves as the backbone of the organization, ensuring the smooth and efficient operation of daily business activities. The department is responsible for office administration, facilities management, vendor coordination, corporate services, health and safety compliance, and employee support. By maintaining a productive and well-organized work environment, General Affairs enables business units to focus on their core objectives while supporting the company's operational excellence, governance standards, and employee experience.

The team works closely with stakeholders across the organization to deliver high-quality services, drive operational improvements, and support business growth in a dynamic and professional environment.

Your responsibilities:

Branch Operations & Business Support

• Coordinate day-to-day branch operations, facilities, workplace services, and administrative activities.
• Act as the main liaison between the branch and Head Office functions for operational matters.
• Support visitor management, meetings, corporate events, business continuity, and workplace readiness.
• Monitor office budgets, invoices, contracts, and service provider performance.

Workplace Technology Coordination

• Coordinate IT support requests, incidents, and technology-related initiatives with regional IT teams.
• Support onboarding and offboarding activities, including equipment and access management.
• Maintain inventories of office and IT equipment and assist with workplace technology deployments.
• Support meeting-room technology, video conferencing facilities, and end-user workplace setup.

Governance, Compliance & Risk Support

• Support the implementation of corporate policies, operational controls, and compliance requirements.
• Assist with audits, risk assessments, governance activities, and regulatory documentation requests.
• Coordinate with Compliance, Risk, and other control functions to ensure adherence to internal policies and information security standards.

Vendor & Stakeholder Management

• Manage relationships with external vendors and service providers, ensuring agreed service levels are maintained.
• Build effective partnerships with internal stakeholders and Head Office functions.
• Support local and regional projects and business initiatives as required.

Your profile:

Essential

• Experience in office management, administration, business support, operations coordination, facilities management, or a similar role.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Experience coordinating with internal stakeholders and external service providers.
• Good working knowledge of Microsoft 365 and modern workplace technologies.
• Strong communication skills in German and English.
• Ability to work independently and take ownership of local responsibilities.
• High level of professionalism, integrity, and discretion.

Desirable

• Experience within a financial institution or other regulated environment.
• Exposure to facilities management, workplace services, or corporate administration.
• Experience coordinating IT-related activities with central technology teams.
• Understanding of information security, operational risk, or internal control requirements.
• Experience supporting audits, compliance reviews, or governance activities.

What do we have to offer:

• A diverse and international working environment.
• Hybrid working with the option to work aboard, subject to the Remote Working Policy.
• Opportunities to learn, develop and grow your career.
• A collaborative international culture that values different perspectives and backgrounds.

Our benefits:

• Gross salary based on experience and consistent with the market including bonus payment
• Contribution to capital forming benefits (“Vermögenswirksame Leistungen”)
• Sponsorship of a job ticket to fifty percent
• Lunch allowance
• Flextime to support your personal work-life-balance (“Gleitzeit”)
• Further training and educational programs, e.g. language courses
• Corporate benefits

Acquisition in response to this vacancy is not appreciated.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.