Job Description

Job Title : Analyst Graphic Design Services

Reporting to : Associate Process Manager - Operations

Personiv an eClerx company is hiring for Analyst An ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

Roles and responsibilities:

 Providing consistent, high-quality graphics and design work including but not limited to image clear cutting, masking, color correction, retouching and layouts using Adobe tools and other applications.

 Deliver consistent, high-quality graphics and design work to the specifications, satisfaction, and deadlines of clients.

 Regularly consults with assigned supervisor/s regarding the scope of work of existing and new clients.

 Performs related work as required by your immediate supervisor or senior management.

 Keeps abreast with the latest updates and developments in the Adobe suite of products and able to adapt to new design and imaging techniques.

 Perform other duties, functions, and/or responsibilities as may be assigned to you by the Company, or your superiors.

 Taking the updates from team leader and executing the updates.

 Supporting to shipping team in preparation of final shipping files.

 Handling the awareness product as per the customer specifications.

 Handling the customer’s escalation and quickly fulfilling the requirements.

 Meeting the highest performance matrix level