Job Description

We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

• Promote fraud awareness across MTNC
• Assist in the investigation and resolution of fraud incidents and allegations of corruption and breaches in conformance with documented policies and procedures.
• Liaise with several Law Enforcement Agencies on investigations of frauds
• Data mining/ Information gathering
• Advise internal stakeholders on Government regulations and anti-frauds standards
• Develop periodic reports on fraud incidents, investigations and outcomes as may be required by the Manager, Forensic Investigations.
• Plan, perform, analyze and report on outcomes of investigations in line with company procedures and guidelines.
• Carry out research on fraud detection and prevention as necessary and as requested in forensic investigation discipline.
• Assist in recommending systems and process improvements based on the outcome of various investigations conducted.
• Provide constant feedback to internal stakeholders through the Forensic Investigations Manager on reported incidences which require investigation.
• Liaise with internal (Human Resources, Legal, Security, Revenue Assurance, etc.) and external (Law enforcement agencies) stakeholders as required.
• Log all reported and discovered breach incidences in forensic investigations case register
• Receive incident prompts from a wide variety of sources

• Manager on reported incidences which require investigation.
• Liaise with internal (Human Resources, Legal, Security, Revenue Assurance, etc.) and external (Law enforcement agencies) stakeholders as required.
• Log all reported and discovered breach incidences in forensic investigations case register
• Receive incident prompts from a wide variety of sources

Education:

• Minimum of First Degree in Law, Accounting, Computer Science or Computer Engineering
• Fluent in English with basic command of French

Experience:

• Minimum of 3 years’ experience in fraud and investigation;
• Internal audit experience is also handy
• Experience in the telecoms and ICT industry is of great value
• Experience in working with computer or electronic applications
• Experience working in a multicultural setting and managing stakeholders

Functional Knowledge:

• The Forensic Investigation Mission, Definition and Core principles
• Criminal procedures and criminal law, administrative procedures Cameroon Telecom Act, Decisions and Decrees

Skills

• Conceptual Thinker Analytical Thinker
• Problem Solver
• Improvement Driver
• Operational Value Creator
• Culture and Change Champion
• Supportive People Manager
• Relationship Manager
• Results Achiever
• Operationally Astute
• Strong analytical skills – preferably in the context of Technology
• Project Management
• Customer Focused

Behavioural Qualities

• Good listener
• Detail-oriented
• Sense of independence
• Keep confidential information
• Manages time
• Reserved