Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
To clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of expectations. To assume the role of scrum master within the Feature team if required
Type of Qualification: First Degree
Field of Study: Information Technology
Experience Required
Experience & Software Design
Technology
5-7 years
Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams
5-7 years
Proven experience in requirements elicitation, gathering, documentation and management and analysing business needs and provide solutions, working in an agile environment.
Feature Analyst Skill Set Summary - Consumer Payments Modernisation
Core Technical Competencies:
- Deep understanding of the full software development lifecycle (design, development, testing, deployment) with hands-on participation
- Strong API knowledge - RESTful principles, API specifications (Swagger/OpenAPI), payment-specific patterns (idempotency, webhooks)
- Ability to identify technical debt and design flaws early in the requirements phase
- Experience defining non-functional requirements (performance, security, availability, scalability) with ability to balance technical trade-offs
Requirements & Stakeholder Management:
- Expert at requirements elicitation across complex, cross-functional environments (Product, Risk, Compliance, Operations, Technology)
- Skilled at driving consensus among conflicting stakeholder priorities
- Strong ability to translate between technical and business language (bilingual fluency)
- Experience with regulatory compliance (PCI-DSS, PSD2, AML) and translating regulations into user stories
- End-to-end systems thinking with techniques to ensure completeness and traceability
Data-Driven Decision Making:
- Uses data and analytics proactively to inform requirements and prioritization
- Experience working with Data/Analytics/BI teams to define metrics and KPIs
- Intellectual courage to challenge assumptions using data
- Understanding of payment platform metrics (operational: availability, latency, error rates; CX: conversion, drop-off, satisfaction;
business: transaction volume, revenue)
Agile & Team Collaboration:
- Scrum Master experience - facilitating ceremonies, removing blockers, driving team velocity
- Contributes to high-performing team culture (psychological safety, accountability, shared purpose)
- Growth mindset - learns from failures, uses retrospectives to iterate and improve
Payments Domain Knowledge:
- Understanding of payment systems modernization challenges (legacy systems, technical and organizational constraints)
- Knowledge of real-time payments and instant settlement requirements
- Experience with payment flows across channels, back-end systems, and third-party rails
Behavioural Competencies:
Technical Competencies:
As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa.
With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner.
As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
