Job Description

Essential Functions

• Design, develop, test, and maintain EDI maps, integrations, transaction sets, and related documentation.
• Monitor inbound and outbound EDI transactions to ensure timely, accurate, and reliable data exchange with trading partners.
• Troubleshoot and resolve EDI-related issues, including transaction failures, data discrepancies, and communication errors.
• Configure and maintain trading partner profiles, communication settings, and business process workflows.
• Collaborate with business stakeholders, vendors, and external trading partners to onboard new EDI connections and support ongoing integration requirements.
• Support the integration of EDI solutions with Microsoft Dynamics 365 and other enterprise business applications.
• Analyze existing EDI processes and recommend improvements that enhance system performance, operational efficiency, and data quality.
• Develop and execute testing plans to validate EDI transactions, workflows, and integrations.
• Perform data analysis and reporting activities using SQL and other tools to support troubleshooting, validation, and continuous improvement initiatives.
• Maintain compliance with EDI standards and internal data governance requirements.
• Provide technical support, user guidance, and training related to EDI processes and integrations.
• Participate in system upgrades, enhancements, implementation projects, and cross-functional initiatives.
• Perform regular reviews or audits to support data accuracy, integrity, and compliance with applicable EDI standards and requirements.
• Perform other duties assigned that support the overall success of the team, department, or organization. This may include participating in cross-functional initiatives, contributing to process improvements, or assisting with special projects as needed.
• This list is intended to describe the general nature and level of work performed. This is not an exhaustive list of all responsibilities required for this role.
• Regular, predictable attendance during core business hours in a remote work environment is an essential function of this position. Employees are expected to be responsive, accessible, and actively engaged throughout the workday.

Key Skills/Competencies:

• EDI implementation and maintenance, EDI mapping, X12 transaction sets, EDI communications protocols, SQL queries, interface support, ERP integration, and data accuracy review.
• Microsoft ERP/D365 environments, AX2009/AX2012/D365 concepts, IBM Sterling B2B Integrator, IBM Sterling File Gateway or comparable tools, Direct, VAN, AS2, FTP, SFTP, HTTPS, and other EDI partner solutions such as OpenText, TrueCommerce, SPS/Data Masons, Staedean, and Boomi.
• Analytical thinking and problem-solving
• Strong attention to detail and data accuracy
• Effective verbal and written communication
• Organization and project coordination
• Collaboration across cross-functional teams
• Customer service and stakeholder management
• Ability to prioritize and manage multiple initiatives simultaneously

Education/Experience/QualificationsCertifications

• Bachelor's degree in Computer Science, Information Systems, Information Technology. Equivalent combination of education and relevant experience may be considered.
• 3+ years of experience with EDI implementation and maintenance, including integration development tools for EDI mapping and business process modeling.
• 3+ years of experience with EDI communications, including Direct, VAN, AS2, FTP, SFTP, HTTPS, or similar protocols.
• 3+ years of demonstrable EDI experience, preferably developing and supporting X12 maps such as 850, 855, 856, 810, 940, 943, 944, 945, 947, and related transaction sets.
• Demonstrated EDI configuration experience, including partner profile setup and business process modeling.
• Experience writing SQL queries.
• Advanced experience with EDI inbound and outbound interface functionality and developing and supporting interfaces for different business processes.
• Strong knowledge of ANSI X12 standards and EDI best practices.
• Experience in a CPG or manufacturing environment preferred.
• Preferred or bonus experience: solid understanding of standard manufacturing business processes, including Order to Cash, Concept to Market, Procure to Pay, Pick to Ship, Plan to Production, and Post to Close; X++ development skills; Boomi EDI platform experience; and Staedean ISV Solution experience, formerly ToIncrease.

Physical Requirements and Work Conditions

• Ability to remain seated at a workstation for extended periods (up to 8 hours per day).

• Frequent use of hands and fingers for typing, writing, and handling office equipment.

• Ability to view computer screens and read printed materials for prolonged periods.

• Occasional standing, walking, and reaching within the office environment.

• Ability to lift and carry office supplies or equipment weighing up to 10–15 lbs.

• Adequate hearing and speech to communicate effectively in person and via phone/video.

Compensation & Benefits:

• Annual salary for this position ranges from $100,000 - $140,000
  • Note: Compensation is based on a number of factors including market location and may vary depending on job-related knowledge, skills and experience.
• This role is eligible for a Short-Term Incentive Bonus
• A full range of medical, dental, vision, 401K plus up-to-four percent (4%) match, profit sharing, wellness program, paid parental leave, long-term-care insurance, critical accident insurance, short- and long-term disability and education assistance are also available.

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