Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

The Quality Specialist supports daily operational quality requirements and plays a key role in maintaining compliance with AS9100 standards. This role performs process audits, collects and analyzes quality data, runs daily reports for the operations team, and supports continuous improvement efforts using Lean methodologies. The Quality Specialist also participates in Gemba walks, Kaizen events, and other CI activities to drive operational excellence and ensure consistent adherence to established processes.

Key Responsibilities:

Quality & Compliance

• Support all requirements related to AS9100 certification, documentation, and audit readiness.
• Conduct regular process audits across the operation to ensure compliance with procedures, work instructions, and quality standards.
• Assist in maintaining controlled documents, standard work, and audit evidence.

Data & Reporting

• Pull, review, and validate quality data from internal systems.
• Prepare and distribute daily quality reports for operations and leadership teams.
• Identify trends, recurring issues, and opportunities for improvement through data analysis.

Continuous Improvement

• Support ongoing Lean and Continuous Improvement initiatives.
• Participate actively in Gemba walks to observe processes, identify waste, and drive corrective actions.
• Take part in Kaizen events focused on improving workflow, reducing defects, and enhancing overall process efficiency.
• Assist supervisors and leads in root-cause analysis and corrective action closures.

Operational Support

• Act as a quality resource on the floor, partnering with front-line supervisors to address issues in real time.
• Provide coaching on adherence to process standards, quality expectations, and documentation requirements.
• Help ensure that product handling, material flow, and production processes align with customer and regulatory standards.

Qualifications:

• Requires at least a year of experience in Warehousing Shipping & Receiving
• Microsoft Office proficiency
• Quality experience preferred
• Must be currently located in the same geographic location as the job - Required

Working Hours: Monday through Friday from 8AM to 5PM. Overtime needed depending on business needs.

Job Level 51 - Specialist

Job Grade: 10E

Deadline to Apply: May 28th, 2026

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.