1. Monitor FRM alerts and coordinate with call center executives to make sure that alerts are attended with minimum delay
2. Analyse the statement of account where customer is unreachable and block the digital channels so that further fraudulent trx can be blocked
3. Talk with the customer and understand the modus operandi of the crime, block the digital channels as per customer request
4. Reporting of frauds in various tools
5. Attending to Cyber crime complaints reported and updating fund movement details in MHA Cyber crime portal
Experience Range : 0 to 5 Years Qualifications :Graduate (Any Specialisation)
CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala.
CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala.
CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.
