Job Description

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Be part of a team that is shaping the future of data at American Express India and making a significant impact!

Joining the India Data Office, this role will focus on Risk Management supporting the implementation of:

• Identification, assessment, monitoring, and mitigation of data risks and issues.
• Effective project governance, tracking, escalation, and stakeholder reporting.
• Development of KRIs, dashboards, and management insights to monitor risk exposure, control performance, remediation, and program health.

We are looking for a highly analytical and results-driven Analyst – Data Governance and Management to support data risk management, project governance, and management reporting across the India business.

• Support the Data Steward in proactively identifying, assessing, monitoring, and mitigating data risks across business processes, systems, and data assets, applying Enterprise Data Risk Management policies, standards, and procedures.
• Identify, log, triage, manage, and report Data Concerns and incidents throughout their lifecycle, including root-cause analysis, remediation planning, escalation, and closure of audit and regulatory feedback.
• Maintain effective governance and traceability across RAID items, Data Concerns, Issues (EIM), and Operational Risk Events (OREs), ensuring appropriate linkage, escalation, remediation tracking, and closure.
• Support project planning and execution through milestone, dependency, risk, issue, and action tracking, providing timely stakeholder reporting and escalation to enable delivery of key objectives.
• Develop and maintain KRIs, risk thresholds, dashboards, and management reporting to monitor risk exposure, control performance, remediation progress, program health, milestones, and emerging risks, while supporting opportunities for automated monitoring and reporting.
• Partner with Business, Technology, Risk, Data Office, upstream data providers, and downstream users to resolve data issues, provide actionable risk insights, and strengthen data consistency, usability, governance, and risk management practices.

Qualifications:

• Degree in a quantitative area (e.g. Finance, Statistics, Economics, Mathematics and Engineering) is preferred.
• Minimum 2 year of experience in data management, data governance, operational risk, or issue/incident management.

Technical and Function Skills/Capabilities:

• Proactive thinking and strong analytical skills.
• Strong ability to solve unstructured problems through data.
• Strong risk mindset and ability to collaborate
• Excellent critical thinking and attention to detail.
• Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities.
• Proactive learner with the ability to quickly learn new concepts and techniques with minimal supervision.
• Strong understanding of data lifecycle principles, data quality concepts, lineage, and metadata.
• Strong verbal and written communication skills, with the ability to translate between various technical and non-technical audiences
• Knowledge of credit risk strategy and/or payments industry is a plus

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.