Job Description

This position will be responsible for operating aspects of ASA Team (Anti-Money Laundering, Sanction & Anti-Corruption) in the delivery of Financial Crime compliance program, to meet both the local regulatory expectations and the enterprise GFCC (Global Financial Crimes Compliance) program standards.

The team is part of American Express (AXP) in Japan market and working closely with the key stakeholders including GFCC, Line of Business Compliance Officers (LOBCO) and the business units.

• Investigation and governance support of all financial crime (ASA) related matters across the Japan for all American Express products, services and business lines.

• Undertake ongoing investigation of financial crime within Japan and escalating matters of significance to manager.

• Ensuring the AXP GFCC organization has visibility on the state of Financial Crime risks / risk management program for the market and ensure the market program is operating within GFCC Financial Crime framework and policies and procedures.

• Support the direct leader in evaluation of the pertinent regulatory requirements over GFCC area. Keep up-to-date with critical regulatory developments and evaluate necessary compliance actions as needed.

• Support the coordination of Japan AML legal entity audits and support other relevant internal and external audits and regulatory exams/ad hoc requests in collaboration with team management

• Monitor and track resolution of issues, gaps and remediation actions arising from internal and external audits, self-assessment processes and incidents in collaboration with team management.

• Support Japan market MLRO’s in developing our local procedures, and support initiatives to harmonize the delivery of the Financial Crimes Program.

• Monitoring financial crime regulatory changes and assist in implementing such changes within the relevant market and /or business in an effective and timely manner.

• Supporting and strengthening the efforts of American Express to assist in the global fight against all aspects of financial crime.

Minimum Qualifications:

• At least 3 years’ experience or more of demonstrated financial crime compliance experience. hands-on experiences in credit, fraud, collections, or new accounts operations a plus.

• A high level of knowledge and understanding of financial crime and related regulatory for Japan.

• Experience in identifying money laundering risks, in particular for credit cards and merchant services amongst others and developing and implementing financial crime programs and controls to manage identified risks.

• Excellent communication skills and the ability to develop and maintain relationships.

• Strong judgement.

• Proficient in both Japanese and English (writing and verbal), Japanese native level, English business level.

• Ability to manage multiple tasks, take on additional responsibilities, and prioritize work in a deadline-intensive environment.

• Aptitude for analysis, investigation & problem solving.

• Experience of working in a complex matrix organization structure is an advantage.

Compliance Language:

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid or onsite arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.