Job Description

Global Financial Crimes Surveillance Unit (GFCSU) and the U.S. Investigations Unit (USIU) are part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC). Together, they provide end-to-end oversight and support of global financial crimes investigations. In partnership with GFCC, GFCSU and USIU develop and implement transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. These teams also manage risk related to politically exposed persons (PEPs) through sanctions screening and enhanced due diligence processes, as well as improper payments that may signal bribery, corruption, or other illicit conduct. GFCSU and USIU play a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.

Customers who present higher money laundering or terrorist financing risks are subject to periodic enhanced due diligence reviews. The USIU’s High-Risk Enhanced Due Diligence (HR EDD) Team is responsible for conducting annual reviews of high-risk customers who hold U.S. issued products with American Express.

The successful HR EDD analyst will be expected to:

• Job Responsibilities:
• The successful HR EDD analyst will be expected to:
• • Conduct time-sensitive, meticulous EDD reviews of high-risk customers utilizing a variety of research and investigative tools
• • Produce detailed analysis and summary of customer and transactional activity and, when appropriate, refer suspicious activity to the SAR and/or account termination process
• • Collaborate with our AML compliance partner(s) to ensure proper review and risk assessment of high-risk customers
• • Work effectively with colleagues to meet aggressive deadlines and support management objectives
• • Build strong relationships with strategic partners across the USIU to ensure effective coordination of significant investigations

Minimum Qualifications:

• Both written and verbal English skillset required
• Two or more years of experience in AML or EDD investigations
• Basic understanding of BSA/AML requirements and FFIEC guidelines as they relate to EDD in general
• Proficiency in Microsoft Excel and internet-based research
• Strong written and verbal communication skills, with proven ability to analyze and clearly summarize complex information
• Proven ability to manage multiple priorities, meet deadlines, and collaborate effectively in a team-oriented environment
• Demonstrated people/process leadership skills with the ability to coach and mentor others

Preferred Qualifications:

• Bachelor’s degree (or higher) preferred
• CAMS certification preferred

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.