Job Description

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

The Global Risk & Compliance (GRC) organization serves as American Express' independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.

Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.

As an Analyst on the Compliance Issues, Events and Remediation Governance team, you will play a pivotal role in developing and executing the firm's compliance risk governance initiatives regarding design and implementation Issues, Events and Remediations frameworks.

• Assist with the development of a sustainable Compliance Issues Management Program for the compliance organization.
• Support processes for ensuring Compliance related Issues, Events and Remediations meet program expectations (e.g., effectively challenged, timely resolution, policy adherence, etc.).
• Analyze and develop reports, data, and controls to monitor adherence and governance of the Compliance Issues, Events and Remediations program.
• Drive consistency in content and quality of Compliance related Issues, Events and Remediations as they progress through their lifecycles.
• Advise Compliance partners and 1LOD stakeholders relating to the requirements of the Issues, Events and Remediation program.
• Support in audit and regulatory exam queries and initiatives as required.

• 3+ years of experience in compliance, risk management, legal or related field experience required.

• Bachelor’s degree with a preference in Law, Compliance, Business, or a related field required.

• Strong skills with Microsoft Office products including, Excel, PowerPoint and Sharepoint required.

• Professional regulatory compliance certification preferred (CRMC, CAMS, CCEP, CIP).

• Experience in a large, complex financial institution preferred.

• Basic knowledge of consumer banking products.

• Ability to effectively manage multiple and often conflicting priorities under tight timeframes.

• Experience supporting risk exam management processes and/or project management a plus.

• Proven capacity to engage effectively with all levels of management and foster strong relationships.

• Self-starter and independent thinker with strong critical reasoning skills and the ability to navigate ambiguity with confidence.

• Strong written and verbal communication skills.

• Demonstrated integrity, innovation, teamwork, and excellence.

• Experience preparing reporting and program metrics.

• Willingness to think outside the box, ask questions and raise concerns.

• Understanding of risk management principles, frameworks, and regulatory requirements.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.