Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

The Analyst, Commercialization, Warehouse & Logistics Operations is responsible for driving data-driven insights across warehouse operations, managing end-to-end co-packing coordination, and supporting continuous improvement initiatives within the CS&L Logistics Operations team. This role serves as a critical link between planning, execution, and performance monitoring — ensuring operational excellence in cost, service, and quality.

How you will contribute

Key Responsibilities:

1. Data Analytics & Reporting

• Perform data analytics on warehouse operation-related activities including cost analysis, efficiency tracking, and process reviews
• Automate data consolidation from WMS, SAP, and 3PL reports to reduce manual reporting effort
• Develop and maintain automated Power BI dashboards for operational visibility and decision-making
• Conduct root cause analysis (RCA) on operational issues and present findings with recommended actions

2. Co-Packing & Value-Added Services (VAS) Management

• Plan, coordinate, and monitor all co-packing and value-added services (VAS) to meet service, cost, and quality targets
• Manage end-to-end co-packing execution — encompassing planning, capacity assessment, material readiness, and output delivery
• Coordinate with internal and external stakeholders to ensure planned schedules and output targets are met
• Proactively identify risks and work with stakeholders on mitigation plans to minimise disruption

3. KPI Monitoring & Continuous Improvement

• Monitor and report on logistics KPIs, supporting data-driven improvement plans and execution
• Lead/support productivity improvement and cost savings initiatives across inbound, storage, picking, despatch, and co-packing operations
• Conduct project-related and ad hoc tasks in connection with continuous improvement projects, tenders, and peak management

More about this role

Must-Have

• Communication Skills — Strong written and verbal communication; able to articulate ideas clearly and present findings to stakeholders at various levels
• Data & Analytical Skills — Strong analytical capability; proficient in Microsoft Excel (advanced) and Power BI; able to perform analytics, build dashboards, and write structured RCAs
• Supply Chain Fundamentals — Basic understanding of supply chain operations including warehouse & inventory management, 3PL management, and inbound/outbound processes
• Attention to Detail — Strong commitment to data accuracy and quality in all deliverables
• Adaptability — Able to cope under fast-paced pressure, manage multiple priorities, and adapt to changing business needs

Nice-to-Have

• Experience in warehouse cost management and operational optimization
• Planning experience — demand planning, co-packing planning, or supply planning
• Industry experience in FMCG or consumer goods (open to other industries)
• Familiarity with WMS (Warehouse Management Systems) and SAP
• Project management exposure or experience in continuous improvement methodologies
• Experience in managing 3PL

Education & Experience

• Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field
• Minimum 2–3 years of relevant experience in logistics, warehouse operations, or supply chain analytics

Working conditions

• Hybrid arrangement — split between MY HQ (office-based) and Shah Alam Warehouse (on-site) depending on business requirements

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularWarehousing & Logistics Operations ManagementCustomer Service & Logistics