AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
Responsible for business analyst task
Roles and Responsibilities:
Key Responsibilities
1. Business & Technical Analysis
Analyze business requirements and translate them into technical specifications
Understand system workflows, data flows, and application behavior
Document as-is and to-be processes, including system interactions and dependencies
2. Requirements & Solution Design
Gather and define functional and basic technical requirements
Prepare user stories, use cases, and acceptance criteria
Work with developers to clarify requirements and ensure alignment
3. System & Data Understanding
Assist in analyzing system integrations, APIs, and data structures
Support identification of data requirements, mappings, and validation rules
Help troubleshoot issues by analyzing system behavior and logs (basic level)
4. Stakeholder & Team Collaboration
Act as a bridge between business users and technical teams
Facilitate requirement discussions, workshops, and walkthrough sessions
Coordinate with vendors and internal teams on deliverables
5. Testing & Quality Assurance
Support User Acceptance Testing (UAT) and system testing
Prepare test scenarios, test cases, and validate system outputs
Ensure delivered solutions meet business and functional requirements
6. Documentation
Produce and maintain documents such as BRD, Functional Specs, system flows, and SOPs
Maintain clear and structured documentation for future reference
Job Requirements:
Requirements
Education
Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or related field
Technical Skills (Basic / Learning Level)
Understanding of software development lifecycle (SDLC)
Basic knowledge of:
APIs / system integration concepts
Data handling (Excel, SQL basics is a plus)
System workflows and logic
Tools (Preferred)
Familiarity with tools like Jira, Confluence, Excel, Visio, and Visual Studio Code (VS Code) is an advantage
Soft Skills
Strong analytical and problem-solving skills
Good communication (able to explain technical concepts simply)
Attention to detail and structured thinking
Willingness to learn and adapt
Preferred (Optional)
Internship or academic project involving system analysis, coding, or IT projects
Exposure to Agile/Scrum ways of working
Basic knowledge of programming or scripting (e.g., Python, Java, SQL) is a plus
Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
