Job Description

The Team

We are seeking a Cash Application Analyst join American Tower’s Accounts Receivable team within the Finance Organization. The Accounts Receivable Finance team is responsible for providing accounting support services for all US Tower account receivables. In this role, you will focus on researching and resolving l exception transactions while also identifying opportunities to improve efficiency and accuracy through automation and process optimization. You will partner cross functionally to drive reliable outcomes, strengthen controls, and enhance the overall cash application process.

What You Can Offer Us

• Research, analyze, and resolve exception transactions; collaborating with customers, collectors, internal partners, and banking systems in accordance with company timelines.
• Reconcile and confirm value of customer checks and automated clearing house/wires to ensure match of total value for cash posted.
• Load and record deposits in Oracle Sales Ledger using output journal functionality in AR Auto Cash System.
• Produce reconciliation report detailing daily deposits to the Sales Ledger; reconcile assigned checks and ACH/wires.
• Manage, control and resolve customer deposit, payment, and account balance issue.
• Process refunds and accurately code and resolve unapplied cash according to policies and procedures for corresponding accounts.
• Partner with customers to transition payments methods (wires vs checks) and ensure payments are routed to the correct lockboxes to reduce manual processing.
• Identify opportunities for automation, standardization, and process improvement within cash application workflows, including exception handling, reconciliations, and reporting.
• Document current‑state processes and recommend enhancements that reduce manual effort, improve cycle times, and strengthen controls.
• Collaborate with Finance Systems, IT, and upstream/downstream partners to support system enhancements, testing, and implementation of process improvements.
• Other duties as assigned.

What You Need To Succeed

• Bachelor’s degree or a minimum of 3 years of experience in a business AR environment preferred
• Oracle Financials AR module experience preferred
• Comfort working with systems, reports, and data to drive accuracy and efficiency.
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
• Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
• Demonstrated interest or experience in process improvement, automation, or operational excellence within a finance environment.

American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.

We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!

For more information about how American Tower is building a more connected world, visit americantower.com

American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.

American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.

American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more.