DBS Bank

Analyst, Business Management Support Specialist, NRU, Group Ops COO

DBS Bank  •  Singapore, SG (Onsite)  •  30 days ago
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Job Description

Job Purpose:

Join DBS as an Analyst in the Ops COO – Nostro Reconciliation Unit (NRU), where you will play a key role in supporting critical banking operations and reconciliation activities across the Group. This role offers broad exposure to systems, management reporting, and stakeholder engagement, as well as opportunities to contribute to transformation initiatives—providing a strong platform to build a high-impact career in operations, business management, and process excellence.

Job Duties & Responsibilities:

  • Manage reconciliation system processes, including static data maintenance, statement uploads, and data feeds monitoring, to ensure timely delivery of Nostro reconciliation reporting across 15 entities.
  • Support the analysis, design, and testing of auto-match rules to enhance reconciliation effectiveness and operational efficiency.
  • Identify and escalate processing exceptions, errors, and abnormal issues on a timely basis.
  • Respond to internal and external stakeholder queries in a timely and professional manner.
  • Build strong knowledge of relevant workflows and source systems, and contribute to process improvement initiatives that strengthen controls, reduce risk, and improve productivity.
  • Support the preparation of insightful weekly and monthly MIS reporting for senior management and key stakeholders.
  • Ensure all work is performed in line with established standard operating procedures, policies, standards and guides
  • Maintain full compliance with all bank policies, guidelines, and codes of conduct.

Key Accountabilities

  • Ensure Nostro reporting SLAs across all entities are met.
  • Ensure static data and feed management activities are completed accurately and on time.
  • Support the implementation of auto-match rules and achievement of auto-match rate KPIs.

Learning Opportunities

  • Gain valuable exposure to reconciliation transformation initiatives focused on standardisation, scalability, and stronger controls.
  • Build expertise in reconciliation systems and contribute to the enhancement of auto-matching capabilities.
  • Develop strong stakeholder management capabilities through close collaboration with teams across operations, technology, and business functions.

Qualifications & Experience:

  • Bachelor’s degree in engineering, Business, Finance, or a related discipline.
  • Strong interest in banking operations, process optimisation, data-driven problem solving, and/or technology-enabled transformation.
  • Graduates with strong academic results, as well as candidates with up to 3 years of relevant experience, are encouraged to apply.
  • Strong analytical mindset, with the ability to gather information, identify issues, interpret data, and derive practical insights.

Skills:

  • Strong learning agility and adaptability in navigating new systems, processes, and business challenges.
  • Strong problem-solving capabilities and the ability to assess issues critically and support effective solutions.
  • Strong interpersonal and stakeholder management skills, with the maturity and confidence to work across teams and functions.
  • Good written and verbal communication skills.
  • Strong proficiency in Microsoft EXCEL is required, with PowerPoint skills considered an advantage
  • Familiarity with SQL, Python, or data analytics tools will be an advantage.

This role offers an excellent opportunity for high-potential candidates to build deep operational expertise, contribute to meaningful transformation initiatives, and develop a strong foundation for long-term career growth within a leading financial institution.

Primary Location: Singapore-DBS Asia Hub

Location:

DBS Asia Hub

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

DBS Bank

About DBS Bank

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
1968
Website
dbs.com
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