Job Description

Key responsibilities:

1. Conduct KYC review/KYC update for existing customers and KYC for onboarding new customers in accordance with regulatory and internal requirements.
2. Address related KYC queries raised by Relationship Manager during KYC review, KYC update & new onboarding.

3. Support Department Head & Team Head to build up and maintain account services in good quality with high productivity;
4. Participate in the implementation of KYC initiatives and best practices;
5. Handle KYC/account related reports for internal parties;
6. Work in partnership with colleagues across SMBC network to deliver exceptional standards and quality of service;

3. Compliant with the bank’s internal guidelines and procedures

Experience and skills:

1. Essential:

• Strong time management and analytical skills, with the ability to work effectively under pressure
• Demonstrated self-learning capability with quick adaptation to new changes and requirements
• Hard-working and proactive in handling assigned tasks accurately and within deadlines
• Good English proficiency, particularly in reading and writing
• High sense of responsibility and compliance; detail-oriented and careful in execution of tasks
• Strong adherence to internal guidelines and procedures
• 1–3 years of experience in the banking industry, with exposure to corporate customers

2. Preferable:

• AML Compliance awareness relating to Money Laundering.
• Familiar with account service& process and KYC conducting, KYC screening.
• Good communication skills (Vietnamese, English), Japanese or additional language will be an advantage.
• Strong interpersonal skills and able to work independently.