Job Description

Avenue Living Asset Management is dedicated to sourcing, analyzing, and strategizing long-term investments. Since 2006, we have grown rapidly across North America, with more than $9 billion in assets under management across multifamily residential, self-storage, commercial, and agricultural sectors in Canada and the United States. Our success is driven by an entrepreneurial, integrity-focused team that takes a hands-on approach to asset management and works closely with our investors. We are proud of our dynamic, diverse, and inclusive workplace, where unique people contribute to a unique company.

The successful candidate will work closely with Property Operations, Accounting, and Finance teams to improve cash collection, enhance reporting, and support scalable AR processes within a high-volume property management environment.

WHAT WILL YOU DO?

• Process SODAs accurately and on time, including reviewing tenant account activity, supporting documentation, charges, credits, and final balances.
• Complete AR cash applications and ensure tenant payments are applied accurately and promptly to the appropriate accounts.
• Prepare and process approved write-offs in the AR subledger, maintaining complete and accurate supporting documentation.
• Perform AR subledger-to-general-ledger reconciliations, investigate variances, and resolve reconciling items as part of the month-end close.
• Respond to tenant inquiries and resolve account discrepancies, payment allocation issues, disputes, and other receivable-related questions in partnership with Property Operations.
• Investigate outstanding balances and support collection activities, including payment plans, legal collections, collection agency placements, and other recovery strategies.
• Prepare weekly and monthly AR reporting, including aging trends, collection performance, cash collection analysis, KPIs, and management dashboards.
• Prepare and analyze AR aging, payment trends, write-offs, recoveries, and bad debt activity to identify delinquency trends, collection risks, and high-risk tenant accounts.
• Identify and implement process improvements, automation opportunities, standardized procedures, controls, and system enhancements within Yardi and related reporting tools.
• Collaborate with Accounting, Finance, and Property Operations on AR reporting, audit requests, documentation, data quality, and scalable receivable management practices.

WHAT DO YOU NEED?

• 3+ years of experience in Accounts Receivable, Collections, Accounting, or a related field.
• Strong analytical, problem-solving, and critical-thinking skills.
• Intermediate to advanced proficiency in Microsoft Excel.
• Experience working with large datasets, reporting, and data analysis.
• Excellent communication skills with the ability to build and manage stakeholder relationships.
• Proven ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Experience within the property management or real estate industry is considered an asset.
• Familiarity with Yardi or similar property management software is preferred.
• Experience using Power BI or other reporting and business intelligence tools.
• Post-secondary education in Accounting, Finance, Business, or a related discipline.

WHAT DO WE OFFER?

We live and breathe our core values. We go the extra mile, act with honesty and integrity, have each other’s back, and own and adapt—no matter the challenge. With the support to do things differently, grow personally and professionally, and bring your whole self to work, there is no limit to the impact you can make.

• We live and breathe our core values. We go the extra mile. We’re honest. We always have each other's back. We have tons of integrity. And we always own it and adapt – no matter the challenge.
• With the support to do things differently, grow personally and professionally, and bring your whole self to work, there's no limit to the impact you can make.
• An employee centric culture with paid time off for employer supported volunteerism, maternity leave top-up, a generous awards and recognition program, discounted monthly rent in Avenue Living properties, and employee savings program through industry partnerships.
• We are committed to a strong, safe work environment.
• We provide a competitive compensation package composed of a group benefits plan, GRSP matching, and a discretionary bonus program. In addition, Avenue Living also offers an Employee Referral Program that rewards active employees for successful referrals.

What makes us different makes us stronger. We want Avenue Living to be a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be, and bring, their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email peopleandculture@avenueliving.ca.

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