Job Description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

About Us

Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,700 locations in more than 50 markets. The Group has over 180,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to “be the world’s most trusted financial group” through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning more than 50 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide.

In Asia, MUFG has a presence across 20 markets – Australia, Bangladesh, Cambodia, China, Hong Kong, Indonesia, India, South Korea, Laos, Malaysia, Mongolia, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, and Vietnam.

It has also formed strategic partnerships with some of the most prominent banks in Southeast Asia, further augmenting its unrivalled network across the region – VietinBank in Vietnam, Krungsri in Thailand, Security Bank in the Philippines, and Bank Danamon in Indonesia.

For more information, visit https://www.mufg.jp/english

MUFG Global Service Private Limited

Established in 2020, MUFG Global Service Private Limited (MGS India) is 100% subsidiary of MUFG Bank Ltd having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. With a current headcount of around 250, MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

About the Role

Position Title EMEA Operations Quality Assurance (QA)

Corporate Title Analyst

Reporting to Vice President

Location Bengaluru

Job Profile

Purpose of Role

The Financial Crimes Office for EMEA (FCOE) in London is part of the Global Financial Crimes Division headquartered in New York. It works to ensure that our organisation conducts its business such that we protect our reputation, our business, and our clients within the regulatory and legal framework. It is responsible for the establishment and maintenance of effective systems and controls to protect clients’ assets and to mitigate the risk that MUFG might be used for further financial crime.

The EMEA Operations Trade Finance Quality Assurance (TFQA) team is located in First Line Risk & Control team and organizationally resides within the EMEA Operations department and is responsible for driving QA standardization and effective QA execution capability.

Main Responsibilities

• The individual will be responsible for completing the EMEA Operations Trade Finance– Quality Assurance (QA) reviews. The team carries out Quality Assurance reviews across the Financial Crimes Compliance (AML, KYC, Sanctions and ABC) processes in EMEA.
• As an Analyst, you work on a team that contributes to the operation of the financial crime compliance framework. Thus, your responsibilities and accountabilities include, but are not limited to, completing and overseeing the QA program in a “business as usual” environment to mitigate the financial crime risks.
• Working in a team of Quality Assurance reviewers performing Trade Finance QA reviews of anti-financial crime activity in MUFG branches in the EMEA Region, to determine whether Financial Crimes Compliance Control process outputs meet the established quality objectives set out within the GFCD QA Standards.
• Ensuring that the results of the QA reviews relating to control processes are communicated to the appropriate parties and are addressed in a timely manner.
• Assisting with the maintenance of written QA procedures for conducting Trade Finance QA reviews in accordance with the GFCD QA Standards.
• Supporting the implementation of a coordinated, consistent and risk-based QA program.
• Escalating errors and exceptions identified during QA reviews in accordance with the Escalation and Issues Management Standard and the validation of action plans to address QA findings.
• Supporting the coordination with Regional Issues Management to monitor and track the resolution of QA identified issues and action plans.
• Supporting general First Line Risk & Control activities and other duties, including special projects as assigned

Performance and duties

• The role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual-hatting entity as relevant.
• As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.

Managing conflicts of interest

• The role holder will have responsibilities for both MUFG Bank and MUFG Securities EMEA plc.
• The role holder will be required to perform their duties and responsibilities on an entity neutral basis, without favour.
• The role holder is required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of MUFG Bank and MUS.
• Working terms are dictated by functional mandates, the terms of the Dual-Hat Arrangement Agreement in place between MUFG Bank and MUFG Securities EMEA plc and any other relevant agreements entered into between MUFG Bank and MUFG Securities EMEA plc.
• The role holder will have responsibility for identifying and resolving where there may be a difference or conflict in needs between MUFG Bank and MUFG Securities EMEA plc, escalating to their manager where required.

Candidate Profile

Work experience

• At least 2 years of experience within financial crimes area of a global bank, consulting firm or regulatory agency.

• Experience in Financial Crime Compliance or Regulatory Compliance: Quality Control/Assurance Function; Testing Function and/or Internal/External Audit Function.
• Minimum of 1 years’ experience in a Quality Control/Assurance; Compliance Testing/monitoring and/or Audit Function.

Skills & Knowledge

(e.g., Capability, Traits required for the role)

• Experience with managing stakeholder relationships within the local function/role.
• Knowledge of a variety Financial Crimes Compliance laws and regulations.
• Good Knowledge of Trade Finance processes and activities.
• Good judgement and analytical skills.
• Experience in drafting, designing and executing QA Reviews in accordance with Global Policies, Standards and/or Procedures
• Good written and verbal communication skills

Education & Professional Qualifications

• Degree or equivalent industry standard qualification.

Personal requirements

• Good communication skills
• Results driven, with a good sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly
• Good decision-making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Good problem-solving skills
• Good interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressured environment

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.