This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analista Suporte Jr N1 based in Brazil.
This is a fully remote Level 1 IT Support opportunity focused on delivering efficient, user-centered technical assistance.
You will be responsible for receiving, documenting, categorizing, and resolving user requests through established support processes.
The role combines first-contact troubleshooting with ticket management, remote assistance, and appropriate escalation of more complex incidents.
You will support users with infrastructure, hardware, software, access, and other common IT-related issues.
Attention to detail and accurate documentation will be essential to maintaining service quality and effective incident tracking.
The position offers an opportunity to develop practical IT support experience within a structured service environment.
The schedule follows a 6x1 remote model, from 8:00 AM to 4:12 PM, with Saturday arrangements to be defined.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
