Job Description

Work Location: Aguascalientes

Work Schedule: Full-time Availability to work 48 hrs per week

Modality: On site

Education: High school diploma

Sponsorship: No

Join us and lead innovation with us.

We are currently seeking a Analista NMAC to join our team. This role is responsible for Answer customer calls from Nissan and Infiniti customers seeking assistance with matters related to their vehicle lease or financing agreements.

A day in the life of this role:

-Answer calls from Nissan and Infiniti customers.

- Provide support and resolve questions related to their vehicle financing or lease agreements.

- Explain payments, account balances, due dates, and contract-related services.

- Follow up on customer requests and deliver courteous and efficient service.

Who We’re Looking for:

Mandatory Requirements:

• High School Diploma
• Advanced English level.

Desirable Requirements:

Experience in call center environments, providing customer service, handling inquiries, resolving issues, and delivering a positive customer experience.

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, interdepartmental moves, and innovative learning platforms. Enhance your skills through seminars and leadership training, all while playing a vital role in shaping the future of mobility. From day one, you will have the support to face challenges and contribute to impactful solutions across our organization.

Rewards: Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offers that may vary depending on location and role.

Nissan (NMEX, NEdM, NRFS, NRFM, and ANZEN) hires based on compliance with the job profile requirements for the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political opinion, national or social origin, economic position, birth, or any other condition.

By applying for the announced position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets and information involved in the role. This includes, among others, proprietary information, financial data, and other assets requiring protection. Nissan Mexicana and its subsidiaries guarantee confidentiality and compliance with all legal requirements related to the use of such information. By applying for this position, you consent to this verification.

NISSAN FOR EVERYONE

People are our most valuable resource, and diversity and inclusion are essential to maximizing the potential of every team member. Our Corporate Diversity Initiative ensures that our work environment responds to the unique needs of our employees and customers. We are committed to creating a culture in which all individuals feel included, respected, valued, and heard.

At Nissan, we value inclusion across all areas of our business and strive to reflect the diversity of our customer base and the communities we serve. Join us in our commitment to diversity and inclusion.

THIS IS NISSAN:

https://www.youtube.com/watch-v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

Aguascalientes Aguascalientes Mexico