Job Description

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: Analista Funcional de Sistemas IV - Oracle ERP | Oracle EBS & Cloud

Grade: L

Contract Type: Full-time Permanent

Travel Required: Less than 20%

Location: Campinas, Brazil

Advertising End Date: 25th November 2026

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”.

Join DHL Supply Chain and take your Oracle career to the next level. As a Functional Design & Configuration Specialist, you'll have the opportunity to design and deliver impactful Oracle EBS and Oracle Cloud ERP solutions that support critical finance operations across a global organization. Working closely with business partners and IT teams, you will translate business requirements into innovative system solutions, drive process improvements, and contribute to projects that create real business value. You'll gain exposure to complex international environments, expand your Oracle expertise, and collaborate with experienced professionals who are passionate about delivering excellence.

If this sounds like a team, you'd like to join … keep reading.

Your key accountabilities include:

• Design, build, support and troubleshoot Oracle EBS R12 and Oracle Cloud solutions, ensuring they meet or exceed business partners’ requirements and expectations.
• Capture, analyse and understand business requirements, translating them into functional designs and recommending solutions that deliver business value.
• Create and maintain functional design, configuration and testing documentation, ensuring requirements and solutions are clearly defined and documented.
• Configure and implement moderately complex solutions using agreed techniques, published standards and development methods.
• Drive regional projects and enhancements, from requirements gathering and solution design through to user acceptance testing (UAT) and successful delivery.
• Coordinate internal and external resources to deliver solution components in line with agreed milestones, quality standards and project targets.
• Manage IT change activities, including raising, planning and tracking Requests for Change (RFCs) and supporting release and migration processes through ITSM tools.
• Support tax and statutory compliance requirements, ensuring Oracle solutions align with local legislation, regulatory requirements and business processes.
• Act as a trusted partner between business users, finance business partners and IT teams, facilitating clear communication and translating business needs into effective system solutions.
• Provide day-to-day operational support, status reporting and project tracking, while promoting DHL’s project lifecycle, business processes and continuous improvement initiatives.

What are we looking for from you?

• Strong experience working within Oracle EBS/ERP support roles, with strong functional knowledge of Oracle EBS & Oracle Cloud ERP.
• Strong experience in an IT environment and working within project environments.
• Hands-on experience with Oracle Financial knowledge of Latin American tax legislation (especially Brazil), electronic invoicing systems (TaxOne DFE), and Tax Reform (TR) frameworks.
• Proven experience working with enterprise ITSM and Change Management platforms, specifically ServiceNow (GSD), for incident handling and RFC lifecycle management.
• Strong analytical problem solving, requirements gathering and analysis, and solution design capabilities.
• Ability to capture and understand moderately complex business requirements and recommend solutions that meet or exceed business partners’ needs.
• Ability to clearly and accurately document requirements, functional designs, configuration documents, and testing requirements.
• Experience in setting up/configuring solutions, coordinating internal and external resources, and delivering projects and ongoing support while maintaining a strong customer/partner orientation.
• Bachelor’s Degree in a related field.
• Intermediate level of English and Spanish.

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.