Job Description

Faça sua mágica acontecer conosco

Você está pronto para explorar, quebrar barreiras e fazer novas descobertas? Sabemos que você tem grandes planos — e nós também! Mundialmente, nós adoramos inovar em ciência e tecnologia para agregar valor à vida das pessoas com nossas soluções de Healthcare, Life Science e Electronics. Juntos, sonhamos alto e somos obstinados por cuidar da nossa rica mistura de pessoas, clientes, pacientes e do planeta. Por isso, estamos sempre em busca de mentes curiosas que se veem imaginando o inimaginável conosco.

Your Role (Hard Skills & Responsibilities)

As the guardian of our core infrastructure, you will ensure high availability, performance, and strict regulatory compliance. Your technical mission includes:

• System Operations - Manage daily operations including user administration, batch job scheduling (ROBOT), system backups, and incident resolution
• System Maintenance - Apply OS/400 updates, PTFs, firmware patches, and support lifecycle management activities
• Security & Compliance - Implement security policies, manage user authorities, apply security patches, and audit system activity
• Performance Management - Monitor system resources, resolve bottlenecks, and optimize performance using diagnostic tools
• Disaster Recovery - Maintain DR environment at Dallas site, manage replication, and coordinate annual DR drills
• Automation & Scripting - Develop CL programs and scripts to automate routine tasks and improve operational efficiency
• Collaboration - Work with application teams, developers (RPG/COBOL), DBAs, and business stakeholders to support operational needs
• Required Skills: IBM AS400/IBM i, Disaster Recovery, ROBOT Scheduler, CL Programming, OS/400, System Backup & Recovery, User Management, Performance Monitoring

Who You Are:
We are looking for a resilient, detail-oriented professional who thrives in a global, cross-functional environment:

• Global Communicator: English fluency is mandatory. You will be responsible for daily reporting and troubleshooting with the technical Indian teams and business stakeholders around the globe.
• Time Zone Agile: You are comfortable and available to work aligned with US Time Zones, ensuring seamless coordination with our Dallas-based infrastructure and North American operations.
• Hybrid Adaptability: You enjoy the flexibility of mostly remote work, while being available to collaborate in person at our Barueri/São Paulo office a couple of days per week (typically twice a week).
• Collaborative Partner: You work seamlessly with RPG/COBOL developers, DBAs, and business stakeholders across different continents and cultures.
• Analytical & Process-Oriented: You have a "compliance-first" mindset, essential for the pharmaceutical industry, and a sharp eye for identifying system bottlenecks.

O que oferecemos: Somos mentes curiosas que vêm de uma ampla gama de origens, perspectivas e experiências de vida. Acreditamos que essa variedade impulsiona a excelência e a inovação, fortalecendo nossa capacidade de liderar em ciência e tecnologia. Estamos comprometidos em criar acesso e oportunidades para todos se desenvolverem e crescerem no seu próprio ritmo. Junte-se a nós para construir uma cultura de inclusão e pertencimento que impacta milhões e capacita todos a defender o progresso humano!

Candidate-se agora e torne-se parte de uma equipe dedicada a Despertar a Descoberta e Elevar a Humanidade!