¿Tienes facilidad de palabra y te gusta la atención a clientes?
Este empleo puede ser para ti, serás responsable de asignar y dar seguimiento puntual a todas las solicitudes e incidentes, asegurar la comunicación y asignación de reportes a los ingenieros para que se cubra el tiempo de resolución acordado.
Lugar de trabajo Acceso lll, parque industrial Benito Juárez
Horario Lunes a Viernes 8:00 a 18:00 hrs y de 10:00 a 20:00 hrs y se rolan las guardias los fines de semana, quedando Sábados 8:00 a 18:00 hrs y Domingo de 12:00 a 18:00 hrs
Requirements
TSU, Ingeniería (sistemas o afín)
1 año de experiencia en:
Disponiilidad de tiempo
Responsabilidades:
Benefits
icorp was founded in 1986 to provide IT Services to large organizations.
Our company currently has more than 500 specialists providing IT user help desk, infrastructure, and application support services. Several national and international companies rely upon icorp services (in some cases for over 30 years).
icorp corporate office is located at Querétaro (Mexico) and we have a Service Center in Mexico City. Our technical staff is strategically located in more than 128 cities throughout Mexico.
We hope to partner with you very soon to help improve and grow your business.
Flexible Service Model
Our philosophy at icorp includes having a “Flexible Service Model” which we can adapt to your special requirements using measurable goals that help us satisfy the expectations stated in the SLA—all without sacrificing technical and economic competitiveness.
The ability to easily transform our generalized services into tailored, turnkey solutions has become one of the most important competitive benefits that icorp offers.
