Job Description

AMZL Sr. Station Leader is responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the DS.

Key job responsibilities
Leads all delivery station operations with full accountability for safety, quality, performance, customer experience, and people development. Drives the station's vision by creating quality and process improvement initiatives to meet and exceed business targets, while problem-solving performance gaps.

Sets clear expectations for Operations, Area, and Shift Managers, measuring performance and holding them accountable. Manages a 24/7 operation handling Amazon last-mile deliveries under growing volume and complexity, overseeing day-to-day relationships with multiple Delivery Service Providers (DSPs) and presenting operational metrics to senior leadership.

Builds and executes a comprehensive talent plan covering acquisition, performance management, learning and development, succession planning, and employee engagement. Leverages the management team to generate and implement improvement ideas, fostering a strong culture of engagement across all station levels.

Ensures best practices are shared across departments, shifts, and the broader network. Partners with key stakeholders — including Transport & Sortation, Finance, HR, Loss Prevention, and Engineering — to secure resources and support for strategic initiatives.

Basic Qualifications

- Speak, write, and read fluently in English
- Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field
- Experience working in a fast-paced environment similar to a high-tech start-up
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience with end-to-end project management
- Experience hiring candidates, mentoring and developing employees in their careers

Preferred Qualifications

- Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience

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