Job Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

This is a part time position with varying hours between 1st and 2nd shift. Weekend availability is required.

This position is eligible for, DailyPay, free downtown parking, free employee meals, hotel and restaurant discounts worldwide and more.

Greet and assist members and guests who enter the Plaza Fitness Center. Ensure guest satisfaction by fulfilling any requests made by patrons of the fitness center. As a Fitness Center Attendant you will greet the guest, care for the equipment, pool and facility.

Ideal Candidate:

• Previous fitness and/or pool experience preferred.

• Enjoy working with people and possess a friendly and outgoing personality.

• Excellent communication and listening skills, as well as basic computer knowledge.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Functions:

• Actively look for ways to assist our guests by going above and beyond to provide guest service.

• Basic Microsoft Office and computer usage.

• Receive and understand Pool Chemical / Operation training.

• Perform pool chemical maintenance and cleaning of pool and hot tubs.

• Ensuring the quality and level of service that the General Manager, Fitness Center Manager, Manager on Duty and Guests expect.

• Reads and understands all memos that pertain to the Fitness Center.

• Must be or become TIPS certified.

• Complete all daily responsibilities/cleaning checklists.

Daily Responsibilities:

• Pool and Hot tub chemical testing.

• Ensure cleanliness of locker rooms, pool area, workout area and seasonal recreation area.

• Ensure trash/recyclables are taken out.

• Follow AHC guest service standards.

• Food and Beverage Sales while conducting proper cash handling.

• Any other additional responsibilities that may be asked by General Manager, Guest Care Manager, Manager on Duty or Supervisor.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the associate:
- Is regularly required to stand, walk and run
- Is required to use hands and fingers to handle or feel objects
- Is required to frequently reach with hands and arms
- Is regularly required to talk or hear; taste or smell
- Is occasionally required to sit and stoop; kneel, crouch, or crawl
- Must occasionally lift and/or move up to 20 pounds
- Specific vision abilities required by this job include close vision, distance vision, and peripheral vision