Job Description
Are you ready to get the Easygo Edge?
This is a senior operational management role responsible for the day-to-day running of the AML function across all regulated markets. You will manage a multi-region team spanning technology, policy, and frontline casework, ensuring that KYC verification, Enhanced Due Diligence (EDD), and transaction monitoring obligations are consistently met to a high standard across all jurisdictions in which we operate.
What you’ll build with us:
Your role is to ensure the operational AML programme is coordinated, well-resourced, and functioning effectively across all markets: that the right processes are in place, that your team is trained and equipped to execute them, and that cases are triaged and escalated appropriately to the relevant MLRO. You will manage a team that currently includes an AML Senior (Technology), an AML Expert (Policy & Procedure), two AML Shift Leads, and their analyst teams across multiple regions. You will report into the Senior Compliance Lead and work closely with the Head of Compliance, market MLROs, and operational stakeholders to ensure AML obligations are met as the business continues to expand into new regulated markets.
We know that innovation ignites when we build and create together, in person. This is a full-time opportunity at our Melbourne office. You’ll work right where it all happens, surrounded by our fearless crew shipping high-impact work.
Who is Easygo?
Easygo is the Australian powerhouse behind the most popular online casino, as well as pioneering a creator-first online streaming platform with over 160 million users. We're the crew behind Stake, KICK and Easygo Games, while they command a fierce global following, our crew is employed directly by Easygo, and that’s where the real fun happens, built by people who are hungry, humble and move fast. If that's you, join us to get the Easygo Edge. We’re always looking for people who are ready to Unify, Disrupt and Evolve with us. Here you’ll grow faster and go further. Your work has impact. And that gives you an edge you can’t get anywhere else.
The impact you’ll make:
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Team leadership & operational management
- Manage and develop a multi-region AML team — including an AML Senior (Tech), AML Expert (Policy), two Shift Leads, and their analyst pools — ensuring clear direction, appropriate workload management, and high-quality output.
- Set and maintain SLAs across KYC verification, EDD, transaction monitoring alerts, and case escalations — monitoring team performance against these standards daily.
- Run structured team check-ins and case review sessions, ensuring Shift Leads are aligned on priorities across markets and that analyst queues are managed within agreed timeframes.
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KYC & customer due diligence oversight
- Oversee the end-to-end KYC and CDD process across all markets — ensuring onboarding verification, identity document checks, and ongoing monitoring are executed in line with each jurisdiction's regulatory requirements.
- Maintain oversight of the Sumsub platform configuration across markets — working with the AML Senior (Tech) to ensure applicant workflows, tags, roles, and automated rules are correctly set up and functioning as intended.
- Ensure EDD is triggered and completed appropriately for high-risk customers, PEPs, and cases involving unusual source of wealth or source-of-funds patterns.
- Transaction monitoring
- Oversee the transaction monitoring programme across all Stake markets — ensuring alerts are reviewed within SLA, patterns are investigated thoroughly, and cases are escalated to the relevant MLRO when required.
- Work with the AML Senior (Tech) and AML Expert (Policy) to continuously refine TM rules — identifying false positive patterns, gaps in coverage, and opportunities to reduce manual workload through improved automation.
- Ensure the team distinguishes correctly between AML-relevant transaction patterns (layering, structuring, smurfing) and non-AML signals such as responsible gambling concerns or fraud, and that escalations are routed appropriately.
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Technology & platform oversight
- Hold overall accountability for the operational performance of AML technology across markets — primarily Sumsub — working with the AML Senior (Tech) to manage platform configuration, access provisioning, and issue resolution.
- Liaise with the Compliance team and operational stakeholders to ensure AML technology requirements are captured and prioritised ahead of each new market launch.
- Maintain oversight of system integrations relevant to AML — including transaction monitoring feeds, payment provider data, and regulatory reporting tools — and escalate technical gaps or failures promptly.
Your track record:
- Significant AML operational experience — ideally 5+ years in an AML function within iGaming, fintech, payments, banking, or a similarly regulated environment.
- Proven people management experience — you have led multi-person, multi-region AML teams and are comfortable managing both analysts and senior specialists.
- Deep working knowledge of KYC, CDD, EDD, transaction monitoring, PEP screening, and SAR processes — you can assess a complex case, ask the right questions, and know when to escalate.
- Experience managing AML technology platforms — Sumsub experience is highly desirable; broader experience with case management, screening, or TM tools is essential.
- Understanding of multi-jurisdictional AML obligations — you are comfortable working across different regulatory frameworks and can adapt processes to meet jurisdiction-specific requirements.
- Strong documentation and governance habits — you produce clear SOPs, maintain audit-ready records, and understand what evidence regulators and auditors will ask for.
- A clear understanding of the boundary between the AML operational function and the MLRO role — you support and feed the MLRO; you do not act as one.
- Effective stakeholder management — able to work across compliance, operations, payments, and senior leadership to ensure AML requirements are understood and met.
Bonus points if you also have:
- Direct experience with Sumsub — including workflow configuration, applicant management, tags/roles, and TM rule tuning.
- iGaming industry background — understanding of gambling-specific ML typologies, player risk profiling, and the distinction between AML and responsible gambling signals.
- Experience supporting AML programmes across LATAM or European regulated markets (Denmark, Germany, Mexico, Argentina, Canada).
- Familiarity with regulatory reporting obligations across multiple jurisdictions — GoAML (Denmark/SØIK), SEGOB (Mexico), or equivalent.
- Fluency in Spanish — useful for in-market coordination with the Mexico team and local regulatory partners.
- Experience working alongside an MLRO in a structured governance model — you understand how to prepare cases, present escalations, and maintain the audit trail the MLRO relies on.
Here are our benefits and perks:
Sharpening your edge
- The ultimate sandbox. Exciting, on-the-job learning opportunities.
- 1 in 3 of our people level up their roles every year. If you deliver, you move.
Competitive pay and bonus scheme
- Market-synced pay that respects your craft and location.
- Performance-based bonus recognition based on your impact (up to 20%).
- Help us build our crew and get paid for it with our high-value referral bonus. Because great people know great people.
Office perks
- In-house baristas serve you free coffee, fresh juices and smoothies.
- Daily catered breakfast and regular company-wide events.
- Snack walls and drink fridges on every floor.
- Fun, modern office spaces. Pool tables, table tennis, gaming consoles and an F1 simulator.
We play fair. We hire fair.
True to our value of ‘Play fair’ we always hire fair. Our work and our brands are fuelled by our diverse culture. We hire for talent and grit. But we never discriminate. Your race, religion, nationality, gender identity or expression, sexual orientation, age, marital, veteran, or disability status won’t affect our hiring decision, or your trajectory here. Come as you are and get the Easygo edge.
