Job Description

About Us

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation

Here’s a little more:

• Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)

• Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more

• Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission

• Truly global team - 250+ people, 50+ nationalities, 50+ languages

• Guided by our values - ownership, impact, humility, and heart - in deed, not just word

The Role

Taptap Send is seeking an AML Analyst with 1+ years of experience, which is a licensed payment institution regulated in several jurisdictions. The role is full-time and based in Casablanca. You will report directly to the MLRO and work closely with our Heads of Compliance and the wider Taptap Send financial crime team to implement the compliance and fraud program for Taptap Send’s global business.

Your role will be primarily to identify risks and prevent any threat of money laundering, terrorist financing and corruption taking place on our platform. You will also work closely without fraud teams and have full understanding of our entire financial crime program.

Responsibilities:

• Using a combination of our technology and third-party software, evaluating transactions that are a high risk of money laundering

• Reviewing potentially sanctioned customers or recipients, and reviewing customers that might be politically exposed

• Establishing rapport with customers that you speak to as part of your investigations

• Review escalated cases from our Customer Service department

• Escalating suspicious activity to the MLROs, being able to rationalise and defend your decisions as needed

• Performing diligence on customers to ensure that we understand who they are and their risk profile

• Assisting and responding to information requests from local authorities

• Supporting our counter fraud team from time to time

You have:

• A good understanding of general AML legislation and regulations

• 1+ years experience in a regulated financial institution in a compliance or compliance-related role. Ideally within a startup fintech environment or a remittance company.

• An interest in using technology to address fraud and compliance issues

• Experience with compliance systems (transaction monitoring, sanction screening, etc)

• Attention to detail while still seeing the bigger picture

• The initiative to work independently to pursue your analysis

• Good communication skills and the ability to clearly express opinions and concerns

• Willingness to work flexible hours

• Proficiency in English (required) and one other language (ideally French, Spanish, Dutch, German, Italian, Arabic or Portuguese. Languages of communities we serve are a bonus too.

• The right to work in Morocco

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.