
Job Location: Goodwill Main Plant-GWIMP - Miami, FL 33142,
Position Type: Contractor, Education Level: High School,
Travel Percentage: None,
Job Shift: Day,
Job Category: Human Resources, Role Focus:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotionally charged topics.
Technical Skills - Pursues training and development opportunities, striving to build knowledge and skills continuously, shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in both positive and negative situations; listens and requests clarification; responds well to questions; demonstrates effective group presentation skills.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Quality Management - Seeks opportunities to enhance and promote quality; exhibits accuracy and thoroughness.
Diversity - Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
Organizational Support - Follows policies and procedures, completes administrative tasks accurately and on time, supports the organization's goals and values, and promotes affirmative action and respect for diversity.
Planning and Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.
Professionalism - Tactfully approaches others; reacts well under pressure; treats others with respect and consideration, regardless of their status or position; accepts responsibility for one's actions; follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; seeks ways to improve and promote quality; applies feedback to enhance performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work promptly; strives to increase productivity; works efficiently and effectively.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events.
Physical Demands: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and walk. The employee is frequently required to use their hands to forge, handle, or feel objects, and to talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: The noise level in the work environment is usually quiet

Miami | Ft. Lauderdale | Keys - Your support funds job training for people with disabilities & other barriers to work. @GoodwillSFL
Goodwill also provides B2B services in janitorial services, commercial laundry, apparel manufacturing, and fulfillment and assembly services. We also produce U.S., state, city and custom flags through our Goodwill Flag Center.
The Need: There are over 460,000 (or 12.8%) out of 3.5 million people of working age that are classified as disabled with 82.3% among them not working, and 25% living below the poverty line.
The Results: Despite that great need, in 2018, the agency provided disability services to nearly 6,400 South Floridians and is the 17th largest employer in Miami.
How we do it: Goodwill engages in a unique social entrepreneurism model that funds services and employment for over 3,100 persons with disabilities in South Florida. Although most known for its Goodwill donation centers and retail stores, the organization’s other entrepreneurial businesses include Apparel Manufacturing, Custodial Services, Laundry Services and other Business Services, which directly train and employ a large number of people with disabilities while providing mission funding. South Florida’s Goodwill Industries is one of the most cost-effective non-profits in the U.S with 96% of its budget going directly to job training programs.
But our work is not easy or quick. It takes a long-term commitment to battle employment barriers such as physical or mental disabilities, economic instability, or lack of education. When you join the Goodwill Giving Circle, you join a select group of compassionate supporters who change the course of the 6,400 people we serve each year. Take that first step and show your goodwill.