Job Description
- The Americas Sales Data Owner is accountable for the business ownership, quality, and usability of Vertiv’s sales-related core data. The role initially focuses on the Customer domain and is expected to expand over time to additional sales-critical domains such as Product and Service data. This position serves as the primary business point of accountability for Sales core data definitions, quality standards, and lifecycle processes across regions and systems. The Americas Sales Data Owner partners closely with Sales Operations, commercial stakeholders, Analytics, IT, and the Data Management (MDM) team to ensure sales data is trusted, scalable, and fit for enterprise reporting, operational execution, and future automation and AI use cases. This is an individual contributor role requiring strong cross-functional influence, structured problem solving, and comfort operating in a global, matrixed environment.
RESPONSIBILITIES
- Serve as the primary business owner in the Americas region for Sales-critical core data domains, starting with Customer data.
- Define and maintain business rules, data standards, and quality thresholds for owned domains.
- Represent Sales in enterprise data governance forums and cross-functional data working groups.
- Drive alignment on data definitions across Sales, Finance, Analytics, IT, and Operations.
- Own the data quality roadmap for assigned domains, including profiling, monitoring, remediation, and prevention.
- Partner with the MDM team to investigate and resolve data quality issues.
- Track and report on data quality KPIs; escalate critical data issues to leadership as needed.
- Drive a culture of data quality accountability within the Sales organization.
- Define and manage the business lifecycle for owned data entities (e.g., customer creation, updates, merges, deactivations).
- Develop and maintain documentation for data definitions, business rules, and lifecycle workflows as it relates to Sales Critical Data.
- Identify gaps in current data entry and maintenance processes; recommend and implement improvements.
- Serve as a trusted advisor to Sales Operations and commercial leadership on data-related decisions.
- Collaborate with Analytics and Reporting teams to ensure Sales data supports reliable insights and dashboards.
- Lead training and change management efforts to improve data literacy and adoption of data standards within Sales.
- Support key business initiatives such as CRM/ERP migrations, acquisitions, and go-to-market expansions with domain expertise.
- Provide input into data architecture and platform decisions impacting Sales data.
- Help define and prioritize the Sales data backlog in partnership with IT and Data Management.
QUALIFICATIONS
- Bachelor’s degree in Business, Analytics, Economics, Information Systems, or a related field, or equivalent experience.
- 8–10 years of experience working with enterprise data in sales, operations, analytics, or data management roles.
- Demonstrated experience working with core data concepts (e.g., customer, product, service) and data quality practices.
- Strong understanding of how data flows across commercial systems such as CRM, ERP, and other data platforms.
- Proven ability to influence cross-functional stakeholders without direct authority.
- Strong analytical skills with the ability to communicate complex data concepts in plain language.
- Experience serving as a Data Owner, Data Steward, or domain lead within a formal data governance program. (preferred)
- Experience operating in a global, multi-region data environment. (preferred)
- Familiarity with MDM platforms, data quality tooling, and analytics platforms (e.g. Snowflake, Sigma, Power BI). (preferred)
- Experience supporting large-scale initiatives such as system migrations, acquisitions, or process standardization. (preferred)
PHYSICAL & ENVIRONMENTAL DEMANDS
- Ability to work and multi-task in a fast-paced environment that is global and multi-cultural.
TIME TRAVEL REQUIRED
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer.We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
