GE Vernova

Americas Monitoring & Diagnostic Insights Leader

GE Vernova  •  $152k - $254k/yr  •  Greenville, NC (Onsite)  •  15 hours ago
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Job Description

Job Description Summary

As the Americas M&D Insights Leader, you will have a unique opportunity to shape how proactive insights and customer trip response activities are converted into actions that improve fleet performance, avoid lost generation, and deliver measurable customer value across the region.

Serving as a trusted partner to Regional Services leadership, you will lead a highly visible organization responsible for connecting fleet monitoring, diagnostics, engineering expertise, and customer action. Based in the Greenville Customer Center, this role offers the opportunity to influence customers, senior leaders, and cross-functional teams while helping define the future of proactive monitoring and customer response.

Job Description

What You'll Do

  • Lead the Americas Insights organization, driving proactive monitoring, customer trip response, and operational excellence across the fleet.
  • Partner with Regional Services leaders to improve customer reliability, availability, and outage avoidance through disciplined execution and last-mile closure.
  • Build strong partnerships across Monitoring & Diagnostics, Customer Service Engineering, Product Service Engineering, Controls, and Digital Technology teams to deliver customer outcomes.
  • Drive visibility, accountability, and performance through operational governance, workforce planning, KPIs, and continuous improvement.
  • Champion Lean principles, Daily Management, and Standard Work while leading the next generation of analytics, AI-enabled diagnostics, and workflow transformation.
  • Serve as a visible leader within the Greenville Customer Center, showcasing GE Vernova's differentiated Monitoring & Diagnostics capabilities to customers, executives, and business leaders.
  • Develop leaders, build organizational capability, and foster a culture focused on accountability, innovation, and customer impact.

Why This Role

This role sits at the intersection of Engineering, Services, Digital Technology, and customer operations. Success is measured not simply by insights generated, but by customer actions completed, trips avoided, availability improved, and business outcomes delivered. It offers exceptional visibility, broad leadership influence, and the opportunity to shape the future of Monitoring & Diagnostics across the Americas.

Basic Qualifications

  • Bachelor's Degree in Engineering or related technical discipline.
  • 10+ years of experience in engineering, services, operations, diagnostics, program management, or related industrial technology environments.
  • Demonstrated experience leading business operations, resource management, operating rhythms, transformation programs, or strategic initiatives.
  • Experience developing and managing dashboards, KPIs, and business intelligence systems.
  • Strong executive communication and stakeholder management capabilities.
  • Demonstrated ability to influence across functions, businesses, and leadership levels.

Preferred Qualifications

  • Prior people leadership experience.
  • Experience with operational planning, workforce management, and productivity tracking.
  • Proven implementation of Lean operating systems.
  • Experience leading large-scale transformation initiatives.
  • Strong experience with Power BI, AI/LLM tools, analytics platforms, and workflow automation.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

For candidates applying to a U.S. based position, the pay range for this position is between $152,400.00 and $254,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on September 04, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

GE Vernova

About GE Vernova

GE Vernova is a purpose-built energy technology company on a mission to electrify to thrive and decarbonize the world.

It is made up of three businesses -- Power, Wind, and Electrification -- with focus on accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.

The world needs more energy, smarter energy. With energy demand expected to grow by more than 50% in the next 20 years, we are continuously innovating to meet the moment…like we have for the past 130 years. The Energy of Change and relentless optimism are what drive us – it’s about never giving up and seeing what’s possible so that we deliver the energy technologies the world needs right now and for generations to come.

GE Vernova’s attitude and edge is embedded in its name. We retain our treasured legacy, “GE,” as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.

Together, we have the energy to change the world.

Industry
Energy & Utilities
Company Size
10,000+ employees
Headquarters
Boston, Massachusetts
Year Founded
Unknown
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