Job Description

At Propio Language Services we are closing language gap by connecting people anywhere and anytime through innovative technology and solutions.

Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and onsite services in more than 350 Spoken Languages andAmerican Sign Language, for over 14,000 clients with a diverse and highly experienced staff, and over 15,000 contract interpreters.

Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry.

We have an immediate need for a Remote Contract American Sign Language (ASL) Interpreterfor our Video OnDemand service PropioONE.

Duties and Responsibilities

• Provide interpretation virtually via Video Remote.
• Precisely and accurately interprets critical information given by Propio’s clients into pre-determined target language(s)
• Complies with applicable ethics and standards.
• Interprets in a timely and accurate manner for the consumer/family members in a wide variety of settings (80% Medical - 20% General Community based Interpreting)
• Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
• Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA and/or regulatory requirements or policies and standards.
• Participates in continuing annual educational programs by Propio.
• Completion of daily activity logs and other documentation.
• Our System is Not CDI Capable (in development).

Required Qualifications

• Verification of ASL (American Sign Language) proficiency (Certification) State (Depends on State Evaluation and Requirements ) and/or National ASL (American Sign Language) Certification (RID) and/or EIPA 3.7+ and/or BEI.
• 1 years of relevant Interpreting Experience
• High school diploma or GED equivalent
• Intermediate level computer skills

Soft Skills

• Excellent resourcefulness, ownership, and attention to detail
• Excellent written, verbal and sign language communication
• Outstanding customer service and professional behavior
• Ability to manage confidential and sensitive information
• Ability to work both independently.
• Fluency in relevant language(s).
• Excellent English verbal and written skills
• Strong interpersonal skills, flexibility, and customer service orientation.
• Demonstrates excellent listening skills
• Ability to interact and communicate with people over the video and often in stressful or difficult situations
• Demonstrates ability to follow directions and contributes to problem-solving

Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.