Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.
Responsible for ensuring that the performance of the Windows system is maintained and operating at maximum levels of productivity and efficiency. This incumbent will also provide end-user support and troubleshooting services.
Windows System Administration
Install, configure and maintain development, test and production of Window servers
Install, upgrade, support and troubleshoot enterprise applications hosted on Windows Server
Administer network and data security, including directory, group policy, firewalls, virus protection, and email security and phone system
Manage the Active directory and configure security settings or access permissions for groups or individuals
Schedule software distributions and installations to minimize user disruption, in order to support time critical release upgrades, to deploy urgent patches, and to maintain current projects
Perform proactive and reactive troubleshooting to effectively identify potential incidents or problems
Develop trends by monitoring and analyzing incoming calls, problems and support requests
Monitor and evaluate efficiency of software/hardware usage and make recommendations
Diagnose and quickly resolve a wide range of Windows applications, systems and networking problems to help minimize downtime
Ensure server backups and networked user backups are performed on a regular basis
Report service improvements implemented and recommend actions to further improve performance and service delivery
Desktop Support
Provide end-user support and resolve problems in a timely manner
Perform general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
Responsible for monitoring, operating, managing, troubleshooting and restoring to service any personal computers, desktops or notebooks that has authorized access to the network
Assist end-users in determining appropriate software solutions to meet business needs while complying with bank’s policies, procedures and budget constraints
Security & Inventory Control
Maintain inventory and documentation for all equipment, software and software licenses
Return defective equipment/parts to maintenance inventory, documents customer repairs, maintain and restock assigned parts inventory to insure proper spare parts levels
Assign users and computers to proper groups in Active Directory
Install and configure end-point protection software, virus definitions file on all bank owned computers/laptops
Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses
Maintain and update security baselines for servers and its software
Compliance
Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications.
USD $65,000.00 - USD $150,000.00 /Yr.
Bank of China (BOC) is one of the largest banks in the world, with more than $3 trillion in assets and a footprint that spans over 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in corporate or personal banking or our trade services, commodities, financial institutions and global markets lines of business.
Bank of China was the first Chinese bank to establish operations in the U.S., and now, empowered by our global network and market-leading services, BOC U.S.A.’s clients can build robust partnerships and enter new markets with confidence.
BOC U.S.A. specializes in corporate lending, trade services, global markets and currencies, U.S. Dollar clearing and personal banking, by creating premium solutions for Chinese companies operating in the U.S., Fortune 500 companies, U.S. home-grown enterprises, financial institutions, and high net-worth individuals. Our expertise and global leadership in RMB settlement, clearing and trading, combined with our unparalleled insights make us the go-to bank for those looking to access the world’s second largest economy.
We are also committed to helping the U.S. communities we serve, whether in their time of need or on a regular, everyday basis. We partner with local leaders and organizations to provide financial education in innovative ways and enrich cultural ties between the U.S. and China.
To learn more about Bank of China U.S.A., visit https://www.bocusa.com.
To learn more about recruitment at Bank of China U.S.A, you can visit https://www.bocusa.com/careers.
