Job Description

Join TriHealth as a Nurse Navigator and make a meaningful impact on patients' lives beyond the bedside!

In this role, you'll guide patients through their healthcare journey, providing education, care coordination, and ongoing support from diagnosis through treatment and recovery. Working alongside physicians, care teams, and community partners, you'll help ensure patients receive the right care at the right time while empowering them to take an active role in managing their health.

At TriHealth, we're committed to improving the health of our communities through compassionate, patient-centered care. As a Nurse Navigator, you'll be part of a collaborative team that values clinical expertise, innovation, and service excellence. If you're a Registered Nurse who enjoys building relationships, solving complex care challenges, and helping patients achieve the best possible outcomes, you'll find a rewarding career and a supportive culture at TriHealth.

Apply today and grow your career with a team that truly values you.

Location:

• Bethesda North Thomas Center at 10506 Montgomery Road, Montgomery, OH 45242

Work Schedule:

• Full-Time (80 Hours Bi-Weekly)
• Day Shift
• No Weekend, Holiday or On Call Commitment

Benefits:

TriHealth offers a comprehensive benefits package - including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement - Please view our benefits page: https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

• Associate's Degree in Nursing (Required)
• 2 - 3 years’ experience Clinical Nursing Experience in the specialty area for which Navigator position is being hired (ie: orthopedics, cardiac, oncology, etc.) (Required)
• 2 - 3 years’ experience Clinical Nursing Experience in home care preferred (Required)
• Registered Nurse

Job Overview:

This position provides comprehensive care coordination supporting a holistic and longitudinal approach across the continuum related to specific episodes of care. This position assists with informed decision making, collaborating with a multidisciplinary team to allow for timely screening, intervention, and increased supportive care throughout the patient experience.

Job Responsibilities:

• Assesses clients’/caregiver(s)’ activation, literacy level and self-management capabilities.
• Evaluate patient functional abilities and limitations.
• Determine if intervention is needed.
• Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes.
• Serves as a liaison for referring to physicians and connections to community resources.
• Provide support for data collection and reporting, as needed, for value-based contracts.
• Assesses patient plans of care and develops, implements, monitors, and documents utilization of resources and progress of the patient through their care, facilitating options and services to patient's healthcare needs.
• Educates clients and family/caregiver(s) on diagnosis, course of care, medication, medication reconciliation and nutrition and moves client toward self-management.
• Reviews and analyzes models of care clinical pathway improvement activities for appropriate populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes.

Working Conditions:

Bending -

Climbing - Occasionally

Concentrating - Frequently

Continuous Learning - Frequently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Consistently

Interpersonal Communication - Consistently

Kneeling - Rarely

Lifting <10 Lbs. - Occasionally

Lifting 50+ Lbs. - Rarely

Lifting <50 Lbs. - Rarely

Pulling - Occasionally

Pushing - Occasionally

Reaching - Occasionally

Reading - Frequently

Sitting - Frequently

Standing - Occasionally

Stooping - Rarely

Talking - Consistently

Thinking/Reasoning - Frequently

Use of Hands - Frequently

Color Vision - Frequently

Visual Acuity: Far - Occasionally

Visual Acuity: Near - Consistently

Walking - Occasionally

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS...

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community