
Facility
Cape Fear Valley Medical Center
Location
Fayetteville, North Carolina
Department
Physician Financial Services
Job Family
Professional
Work Shift
Days (United States of America)Thoroughly review medical records to code specifically and accurately those conditions or diagnoses that were treated or affected the patient's plan of care. Verify each medical record reviewed contains appropriate documentation to justify the selected CPT, HCPCS, modifiers and ICD-10 codes. Work with Physician Billing Office and physician practices to improve code assignment, resolve and prevent edits and review for documentation deficiencies. Help educate and develop professional coding within the CFV Medical Group and Physician Business Office.
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Work closely with CFV Medical Group/Ambulatory practices and Physician Revenue Cycle/Business Office to ensure CPT, ICD-10 and modifier usage is accurate on claims
Assist overall goal to reduce coding related denials and improve coding related editing
Assist and advise Business Office on coding related denials by reviewing medical record documentation to make corrections and/or adjustments to claims as needed
Assess NCCI and CCI edits as necessary to apply appropriate modifiers and work closely with Business Office to improve front end editing as needed
Assist in identifying revenue opportunities within the Medical Group through the creation of Job Aids and instructional/educational materials
Provide education and feedback to providers, coding staff and billing staff as needed to ensure documentation requirements are maintained and revenue is optimized
Analyze providers’ coding profiles (E/M coding distribution) and documentation patterns to ensure that providers are confident with code selection and documentation requirements
Support the development of professional coders and coding standards within the Medical Group and Business Office
Coordinate with Revenue Integrity on identifying documentation gaps, potential revenue opportunities and supports documentation improvement efforts overall
Make management team aware of problem issues, negative physician communication and/or other influences that impact effectiveness of job performance
Other duties as assigned
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Bachelor’s degree in health information management required OR 8 years’ coding experience in lieu of degree required
CPC, CPMA, RHIA, RHIT, CCS or CCS-P or other equivalent credentials required
None
Understanding of medical terminology, anatomy and physiology and familiarity with medical record content
In-depth knowledge of ICD-CM coding principles, LCDs/NCDs, HCCS and other coding conventions for professional documentation and claim submission
Uses tact and diplomacy in communications with physicians and other CFVH personnel
Excellent communication skills
High degree of interpretation, analysis, planning, coordination, and organization of information
Decisions require intense mental effort and consideration of reimbursement ramifications
Utilize past experiences, practices and organization to accomplish goals
Assign accurate codes using good judgment in a timely manner within broad guidelines
Must be flexible
Ability to concentrate in a busy, noisy, and crowded environment with demands and interruptions 75% of the time
Physical Requirements
#CFVH-2026
Required Licenses and Certifications
CCS - American Health Information Management Association
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

Cape Fear Valley Health is a 988-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with 7,500 employees and 1,000+ physicians, it includes Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Health Pavilion North, Health Pavilion Hoke and Harnett Health.
Cape Fear Valley has been nationally recognized by:
Healthgrades as a Top 100 Hospital for Cardiac Care and Coronary Intervention
IBM Watson as a Top 50 Cardiovascular Hospital
The Leapfrog Group Grade-A for Patient Safety
North Carolina-Designated Level Three Trauma Designation
The Joint Commission: Disease Specific Certification in:
• Hip Replacement Surgery (Cape Fear Valley Medical Center and Hoke Hospital)
• Knee Replacement Surgery (Cape Fear Valley Medical Center and Hoke Hospital)
• Heart Failure
• Advanced Stroke
• AMI: Acute Myocardial Infarction
• Pneumonia (Cape Fear Valley Medical Center and Bladen County Hospital)
• Advanced Perinatal Care
• Sepsis (Cape Fear Valley Medical Center and Bladen County Hospital)
• Wound Care (Highsmith-Rainey Specialty Hospital)
• Chest Pain (Hoke Hospital)
• Acute Stroke Ready (Hoke Hospital)
American College of Cardiology: Chest Pain Center Accreditation
American College of Surgeons National Accreditation Program for Bariatric Surgery: Comprehensive Center
American College of Surgeons Commission on Cancer: Cancer Center Accreditation
American College of Surgeons National Accreditation Program for Breast Centers: Breast Care Center Accreditation
Commission on Accreditation of Ambulance Services: EMS