Job Description

ABOUT THE ROLE

The Amazon EU Specialist provides administrative, reporting, and operational support to the European Amazon team.

The role will report to the Amazon EU Vendor Lead.

The role is responsible for maintaining catalogue data and detailed product attributes to support smooth purchase order processing and on-site buyability. It also supports specific Amazon EU operational business trackers, coordinates data updates, assists with inventory administration, and helps ensure the smooth execution of day-to-day activities across multiple brands and markets.

The role contributes to the Amazon EU growth ambition by ensuring catalogue accuracy, operational reporting discipline, and issue follow-up that support availability, buyability, and business execution.

This role helps prevent negative NR impact linked to catalogue and data accuracy issues, which could represent up to 10%, or approximately $10M NR, of the Amazon EU 3Y vision.

This position also acts as a central support function for the team, helping ensure information is accurate, processes are maintained for stakeholders, and requests are actioned in a timely manner. The role also provides flexible support for ad hoc projects, reporting requests, and administrative tasks as business needs evolve.

WHAT YOU WILL DO

Administrative & Team Support

• Provide day-to-day administrative support to the Amazon team.
• Maintain and update trackers, reports, and business records.
• Prepare, organise, and distribute information required by stakeholders.
• Support internal teams with data gathering, analysis, and reporting requests.
• Manage and prioritise a variety of ad hoc requests and activities.

Catalogue & Product Administration

• Support the maintenance of product catalogues across European marketplaces.
• Update product information, EANs, IRC codes, and product records as required.
• Assist with the management of product compliance documentation.
• Maintain accurate records of discontinued products and product updates.
• Liaise with internal stakeholders regarding product data changes and updates.

On-site Catalogue Execution

• Identify potential on-site ASIN issues across both 1P and 3P listings.
• Investigate root causes and assess the impact on catalogue execution.
• Support the identification of internal options and solutions to resolve catalogue issues.
• Use external tools where relevant to support issue detection and resolution.

Inventory & Order Support

• Update detailed inventory trackers and product availability information.
• Assist with the monitoring and reporting of purchase order activity.
• Help identify and escalate issues relating to stock availability and orders.
• Support communication and follow-up actions relating to operational issues.
• Maintain records and reporting relating to inventory and order management.

Project & Process Support

• Support the delivery of new projects and initiatives through data collection and administrative coordination.
• Assist with preparing documentation and information for business reviews and meetings.
• Contribute to process improvement activities and team initiatives.
• Support event preparation and readiness checks where required.

Operational Reports

• Prepare regular operational and performance reports.
• Maintain inventory, pricing, buyability, and order tracking files.
• Ensure data accuracy across multiple systems and reports.
• Conduct regular data checks and identify discrepancies for investigation.

Ad hoc Support

• Provide general administrative and operational support.
• Assist with additional projects, reporting requests, investigations, and business activities as required.
• Respond flexibly to changing business priorities and workload demands.

WHAT WE WANT YOU TO BRING ALONG

• Amazon experience & expertise
• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Confident working with large volumes of data and reports.
• Advanced Excel skills and strong Microsoft Office proficiency.
• Ability to manage multiple priorities and deadlines.
• Strong communication and stakeholder management skills.
• Proactive and adaptable approach to work.
• Previous experience in an administrative, coordination, business support, commercial support, or operations support role is desirable.

WHAT WE OFFER

We care about growth, health, and wellbeing of our employees; therefore, our offer includes:

• Luxmed medical insurance: Employee basic package is covered by Wella, you can upgrade the package or extend it to your spouse or partner and kids
• Life insurance: basic option is paid by Wella, you can upgrade the package for you and your family
• Lunch card
• Multisport card
• Parking subsidy or public transportation refund – depending on your commuting style
• One additional day off to celebrate each full year of employment (capped at five days)
• Birthday as a holiday: celebrate with your loved ones!
• End-of-the-year gift, spring celebrations
• Bonus for life-time occasions (e.g., giving birth to a child, marriage)
• Attractive referral bonus for recommending talents to work at Wella
• State-of-the-art workspace, collaborative areas, cool events, and gatherings
• Occasional samples of our products to enjoy
• Access to discounts on our products in Wella and ghd online shops

WHO WE ARE

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company, please visit www.wellacompany.com and https://www.wellacompany.com/about-us.

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo