Job Description

Working at Sitruna

• This is a full-time remote position for candidates residing in the Philippines only.
• The successful candidate will work a 40-hour week from Monday to Friday on a semi-flexible schedule, consisting of 4 core hours aligned with the UK morning (9AM to 1PM GMT) and 4 flexible hours to complete your 8-hour workday.

What is the role about?

• Take full ownership of driving growth and retention for a high-volume portfolio of client accounts
• Partner with clients to establish and execute quarterly and annual growth strategies, focusing on long-term brand direction over basic operational tasks
• Serve as the primary point of contact, confidently leading client calls and challenging strategies when necessary to drive results
• Monitor account KPIs to deliver weekly reports and lead impactful Quarterly Business Reviews
• Manage internal account workflows, delegate tasks effectively, and actively build internal processes like Standard Operating Procedures (SOPs)
• Proactively identify and resolve Amazon-related challenges, including inventory, pricing, and competitor threats
• Identify commercial opportunities to pitch additional internal services and maximize account value

Who are we looking for?

• You are a strategic and growth-minded Amazon expert who will lead a portfolio of client accounts.
• Moving beyond day-to-day operations, you will focus on long-term brand equity, client retention, and revenue growth.
• You have deep, practical knowledge of the Amazon ecosystem, strong project management skills, and the confidence to lead client relationships and direct internal teams.
• You must be target-driven, a proactive problem solver, and highly organized.
• You must be currently residing in the Philippines.

You’re a great fit if you have…

• Minimum of 5 to 8 years of proven success in a client-facing Amazon e-commerce agency, aggregator, or accelerator role
• Proven ability to manage a high volume of accounts (10+) simultaneously
• Advanced analytical skills to translate complex data into actionable growth strategies
• Excellent written and verbal English communication skills, with strong stakeholder management abilities
• Highly organized, self-motivated, and disciplined in a remote work environment
• Experience building internal processes, workflows, or team SOPs
• Track record of leading internal culture or departmental initiatives

Perks at Sitruna

• Full-time position
• Permanent work-from-home arrangement
• UK-aligned work schedule
• Paid time off
• Philippine holidays
• Online and occasional in-person team engagement activities

About Sitruna

• Sitruna are a full-service Amazon agency founded in 2019 with the mission statement of providing our partner brands with everything they need to succeed on Amazon.
• We’ve gathered a best-in-class team of eCommerce specialists, who collectively have the expertise to optimise every aspect of an Amazon account: from tech support to marketing, logistics to graphic design.
• Whilst we’re headquartered in London, UK, we are a truly unified global team with members based in the Philippines, Vietnam and beyond.
• To learn more about us, visit www.sitruna.com