Paradies Lagardère

AM Server - Hut's Hamburgers

Paradies Lagardère  •  Austin, TX (Onsite)  •  4 days ago
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Job Description

At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business
partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on
multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top-notch
quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant
operations. We specialize in experiences.

In joining our team, you commit to supporting this mission, by demonstrating our service standards, and holding all team
members to the same. Providing a safe work environment of trust and respect free of harassment is expected.

DUTIES AND RESPONSIBILITIES

All Paradies Lagardère positions, including the Server, require that you embody a positive company image by providing courteous,
friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture by
following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all
restaurant guests as well as be accountable to the Company and Restaurant Managers.

The following are intended as basic requirements. Success will come to the individual who can expand upon these job
requirements and truly provide a memorable experience. These requirements/functions may change throughout their
employment.

• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash
Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items and
desserts.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Works together with fellow employees and management to ensure that all guests have the best experience
possible.
• Following our service standards which requires having a positive attitude and the ability to work well under
pressure with cooks and other staff.
• As a server, we expect that you assume the role of a salesperson with a commitment to upsell, increase check
average, compete in sales incentives, and promote the brand.
• Maintain a clean organized work environment
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock
work, cleanup, and documentation.
• Responds appropriately to guest concerns.
• Complete all side work duties which may include sweeping and mopping.
• Enthusiastically supports decisions once they have been made by management.
• Accountable for compliance with all local, state, federal laws, and regulations including those relating to food
safety.
• Other duties as assigned.

EDUCATION, EXPERIENCE, CERTIFICATIONS:


• 1-year experience serving required.
• High School diploma or GED.
• Experience handling money and a point of sale system.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgement when dealing with
customers and peers.
• ServSafe Certification or equivalent is preferred.
• TIPS Certification or equivalent is preferred

POSITION QUALIFICATIONS:


• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Ability to take direction and collaborate in a team environment.
• Positive interpersonal skills.
• Proficiency required in reading, writing, and mathematics, in English.
• Knowledge of federal, state, and local liquor laws
• Ability to lift a minimum of 25 lbs., perform essential job functions such as standing, bending, reaching, climbing
on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves
the right to change the position description and to assign additional duties and responsibilities as necessary. This position
does not constitute an employment contract of any kind.

Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

Paradies Lagardère

About Paradies Lagardère

Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.

We bring 60+ years of experience in creating pioneering trends, developing innovative shopping and dining options and delivering engaging experiences for airport travelers across North America. Our expertise in international, national, local and proprietary brand development and management is industry renowned and complements our unrivaled proficiency and passion in delivering exceptional customer service, superior designs and award-winning operations.

Paradies Lagardère

• $1.6 Billion Sales

• 550+ Retail Stores

• 220+ Restaurants and Bars

• 90+ Airports

• 10,000+ Associates

Opening our first airport store in 1960 and then igniting a retail revolution two decades later, we continue today as the premiere airport retailer in North America. Driven by consumer research and developed by innovative teams of designers, architects, merchants and operators, our extensive variety of retail solutions leads the industry in creativity, inspiration and customer centricity.

Our Dining Division is a true restaurateur. We specialize in experiences. This is achieved with the most attractive brand portfolio in the industry, inspiring and creative restaurant designs, and a self-proclaimed and playful “maniac” approach to industry-leading hospitality.

Paradies Lagardère maintains its LinkedIn page to communicate information to our employees and shareholders. We also welcome messages from these audiences. Should employees want to communicate information that requires internal review and action, please see your employee handbook on how to provide that feedback.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Atlanta, GA
Year Founded
1960
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