The Ivy Hotel is Baltimore’s premier luxury boutique hotel and a proud member of Relais & Châteaux, offering 17 guest rooms and suites, a luxury spa, and Restaurant Magdalena in the heart of historic Mount Vernon.
We are seeking an experienced, polished, and service-minded AM Food & Beverage Supervisor to oversee morning food & beverage operations across breakfast, in-room dining, guest common areas, meetings and events, and afternoon tea preparation. This role is highly guest-facing and ideal for someone who enjoys hospitality at a personal level, thrives in a refined but hands-on environment, and takes pride in creating thoughtful, seamless experiences.
At The Ivy, service is warm, intuitive, and highly personalized. The right candidate will lead by example, support the team, maintain high standards, and ensure mornings run smoothly and graciously for both hotel guests and restaurant patrons.
The role requires:
Prior supervisory experience in luxury hospitality, boutique hotels, fine dining, or elevated food & beverage environments preferred.
Ability to set, run and organize meetings and events places including AV and buffets.
Experience with or the ability to learn coffee and tea products and services.
Strong service instincts and a genuine passion for hospitality.
Calm, organized, and solutions-oriented under pressure.
Professional appearance and polished communication skills.
Comfortable working in a highly personalized, guest-focused setting where flexibility and teamwork are essential.
Ability to multitask and maintain a positive, steady presence during busy service periods.
Early morning, weekend, and holiday availability required
We Offer:
Support for ongoing learning and development
Comprehensive health and dental coverage
Disability and life insurance options
Retail and hospitality perks
A high-quality daily staff meal
Paid vacation and holidays
Retirement savings plan
A collaborative, supportive team environment
At The Ivy, we believe exceptional hospitality is built through care, attention, and teamwork. We are looking for someone who takes pride in creating memorable experiences and enjoys being part of a close-knit team committed to excellence.
Relais & Châteaux is an exceptional worldwide collection of 580 unique, independently operated hotels and restaurants, united by strong values and a devotion to excellence across every aspect of hospitality.
Originating in France in 1954, and now present in 65 countries, the Association works to celebrate the distinct art de vivre of every global destination. Led by passionate hoteliers, chefs and restaurateurs, each of its properties cultivates a meaningful sense of place by nurturing its individual cultural, gastronomic and environmental heritage and collaborating with local artisans.
With many of its properties run by families, who pass their savoir-faire down from one generation to the next, Relais & Châteaux represents an evolving legacy of memorable travel experiences, in harmony with all life on Earth.
