Crescent Hotels & Resorts

AM Floor Houseperson

Crescent Hotels & Resorts  •  Phoenix, AZ (Onsite)  •  2 months ago
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Job Description

  • Support Room Attendants by delivering linens, towels, amenities, and supplies in a timely manner
  • Maintain cleanliness and organization of housekeeping storage areas, closets, and service corridors
  • Remove soiled linens, trash, and recyclables from guest room floors and public areas
  • Clean and maintain public spaces, including lobbies, hallways, elevators, restrooms, and back-of-house areas
  • Assist with deep cleaning projects, including carpet care, floor care, and special assignments
  • Respond promptly to guest and housekeeping requests, including additional supplies or service needs
  • Ensure housekeeping carts and storage areas are properly stocked at all times
  • Report maintenance issues, safety hazards, or lost and found items according to hotel procedures
  • Support laundry operations as needed, including transporting linens to and from laundry areas
  • Follow all Hilton safety, cleanliness, and brand standards consistently

Qualifications & Requirements

  • Previous housekeeping or hotel experience preferred, but not required
  • Ability to work in a fast-paced, team-oriented environment
  • Strong attention to detail and commitment to cleanliness standards
  • Ability to lift, push, and pull up to 50 lbs and remain on feet for extended periods
  • Flexible schedule, including weekends, holidays, and evenings
  • Basic communication skills in English

Physical Requirements

  • Frequent walking, bending, lifting, pushing, and pulling
  • Ability to handle cleaning equipment and supplies safely
  • Exposure to cleaning chemicals and varying temperatures

What We Offer

  • A people-first culture with a strong focus on associate engagement, recognition, and development through Crescent Hotels & Resorts
  • Career growth opportunities across a diverse portfolio of hotels and resorts nationwide
  • Competitive pay and comprehensive benefits package
  • Ongoing training and development programs to support your career advancement
  • A collaborative and inclusive work environment where your contributions are valued
  • The opportunity to be part of a globally recognized hospitality brand, Hilton
Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
Website
crescenthotels.com
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