Hotel Cleveland is seeking a friendly, energetic, and dependable AM Barista to join our dynamic Food & Beverage team. This position requires someone who can thrive in a fast-paced environment, delivering high-quality coffee and breakfast service to our guests with professionalism and genuine hospitality. The ideal candidate is passionate about customer service, has a positive attitude, and enjoys being part of a team that creates memorable guest experiences.
Key Responsibilities:
Barista Duties:
Prepare and serve a variety of coffee and espresso beverages with consistency and attention to detail
Operate coffee machines, grinders, and brewing equipment
Maintain a clean, well-stocked, and organized coffee station
Upsell pastries, breakfast items, and specialty beverages
Follow all food safety and sanitation guidelines
Server Duties:
Greet guests promptly and warmly in the restaurant or lobby dining area
Take and deliver breakfast orders accurately and efficiently
Answer questions about menu items, daily specials, and accommodate dietary needs when possible
Set and clear tables, restock service stations, and maintain overall cleanliness of the dining area
Collaborate with kitchen and bar teams to ensure timely service
Qualifications:
Previous experience as a barista and/or server in a hotel, café, or restaurant preferred
Excellent communication and customer service skills
Strong multitasking ability and attention to detail
Must be reliable, punctual, and able to work early morning shifts, weekends, and holidays
Ability to stand and walk for extended periods and lift up to 25 lbs
Schedule:
Full-time and Part-time
Morning shifts typically begin between 5:30 AM – 6:00 AM
The starting hourly wage for this position is between $16 + tips. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
