Job Description

Who we are looking for

We are hiring a Japanese-speaking Custody Officer for within our Custody & Securities Services team. This is a long-term role with end-to-end accountability for delivering stable, high-quality custody service to our institutional clients.

Why this role is important to us

You will be joining the Investment Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

As a Alternative Operations Pricing & Valuation Specialist, you will:

• Act as a point of contact for custody-related client queries, providing timely, accurate responses and maintaining strong client relationships
• Maintain client static data and documentation with high accuracy, ensuring appropriate approvals, audit trail, and timely updates
• Coordinate closely with internal operations teams to ensure smooth and consistent service delivery
• Prepare internal reports and maintain required records and documentation
• Identify, investigate, and escalate breaks, errors, and operational risks promptly; support root-cause analysis and remediation actions
• Provide backup coverage and, support knowledge sharing, onboarding, and continuous improvement initiatives within the team

What we value

These skills will help you succeed in this role

• Strong client-service mindset with a consistent focus on quality and accuracy.
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving skills to investigate issues and propose solutions.
• Detail-oriented, reliable, and ability to prioritise in a deadline-driven environment.
• Team player; adaptable and proactive, with an interest in improving processes.

Education & Preferred Qualifications

• Bachelor’s degree in Banking, Economics, Accounting, Finance, or a related field (or equivalent professional experience).
• Relevant experience in Custody / Securities Services / Middle Office operations with good understanding of operational risk and controls.

Additional requirements

• Fluency in Japanese and English (written and spoken) is essential.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement