Job Description

What This Position is All About
The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.
Who You Are:
A towering strength at winning over an audience with their perspective
You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
Generates a variety of approaches to problem solving including new and novel ideas
You Also Have:
Minimum 3 years fitting and tailoring experience in high-end merchandise
Ability to fit and perform alterations on a wide range of garments
Possession of strong technical background in specialty skills such as: leather,knits,double face,beading,fine tailoring,buttonholes etc is desired and a benefit.
Ability to use all standard sewing, pressing & spotting equipment
Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather
Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
High school graduate or equivalent preferred.
As The Alterations Staff Associate, You Will:
Model all Saks Fifth Avenue Customer Service Principles.
Focus on achieving and exceeding individual performance and productivity goals.
Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
Follow all Saks Fifth Avenue policies and procedures.
Follow all alteration workroom policies and Tailor procedures.
Ability to utilize expertise to make alterations decisions during customer fittings.
Focus on all efforts on providing an exceptional customer experience.
Maintain a clean and safe work environment.
Support company/store and department initiatives.
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience.
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.