Job Description

Who we are looking for:

State Street Alpha Implementation team is looking for an Alpha 3rd party outreach Senior Officer to support our 3rd party data gathering and set-up co-ordination process.

We’re looking for professionals with experience across front and middle office operating models, business analysis, data management and project management disciplines.

The primary purpose of this role will be engaging with 3rd parties to perform data gathering and set-up coordination.

The Alpha 3rd party outreach assistant partners with SSC Operational Readiness leads on in-scope tasks to ensure that the business teams are operationally ready for the migration of new business onto the State Street platforms.

Why this role is important to us:

The team you will be joining is a part of State Street Alpha Implementations. State Street Alpha gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping to complete operations solutions and servicing alternative assets like OTC derivatives, private equity and real estate. State Street Alpha's tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for/ Skills Profile:

As the Alpha Operational Readiness Outreach Senior Officer, you will:

• Oversee the Co-ordination of third party reachout for onboarding for APAC, US and EMEA implementations. Supporting the 3rd party outreach, guidance and training in relation to 3rd party outreach.
• Manage staff and contractors to achieve and execute on stated priorities and goals
• Adhering to Alpha standards and best practices.
• Ensure team has right guidance in handling escalations. Steps in where required in engaging with senior stakeholders to analyze and agree the situation, roles and responsibilities and next course of action.
• Work as a member of a global team – provide status, communicate issues, share ideas, and follow process for analysis, development and support protocols
• Ensure program activities adhere to legal guidelines and internal policies. Apply change, risk and resource management principles when needed.
• Partner with all relevant corporate functions, businesses and stakeholders to ensure effectiveness of the activities and expectations management.
• Raise risks and issues effectively within the program, drive solutions and effectively communicate options.
• Review completed conversions for lessons learnt to apply to future implementations for process improvement

Qualifications / Skills Profile:

• MBA or Graduate degree preferred
• Client-oriented, with significant experience in managing senior global stakeholders and Client Relationship Managers
• Self-directed, ability to multi-task and navigate competing priorities
• Problem-solving and critical analysis experience, highly responsive and driven
• Excellent collaboration, communication, presentation, and networking skills
• Ability to identify and present cross-sell opportunities & standardizations, excellent influencing skills
• Innovative, intellectually curious, with a bias for action
• Significant prior financial services industry experience preferred
• Strong people management skills and prior experience in a supervisory capacity with responsibility for coaching and development of direct reports (expectation of Minimum 12+ years’ supervisory experience)

What we value:

• Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize and prioritize work.
• Ability to proactively identify potential issues and escalate where required.
• Intermediate to advanced Microsoft co-pilot, Microsoft Word, Excel, Visio, PowerPoint, SharePoint, and Access skills.
• Displaying our Culture traits and behaviors – Choose to own it, Break through Silos, deliver results through integrity, Do Better Every Day, Care for colleagues, clients, and community.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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