Job Description

Please note this position is also being advertised as a Clinical Nurse Specialist-Head to Health Phone Service (530940d) and only one position will be filled on merit.

The Team

The Central Intake and Referral Service, including the Medicare Mental Health (formerly Head to Health) phone service, was developed as a single, statewide intake and assessment phone service that integrates with Tasmania’s existing state-based systems.

Working in a multidisciplinary environment, the Central Intake and Referral Service collaborates with healthcare providers and community partners to deliver timely, coordinated, and person-centred support, improving access and outcomes for the Tasmanian community.

The Role

• Ensure the delivery of a comprehensive clinical service through relevant assessment and refer individuals to appropriate services according to their identified level of care.
• Provision of evidence-based assessment for clients with mental health problems and AOD concerns, that are in line with the Tasmanian Governments Rethink Initiative and the National Safety and Quality Health Service Standards.
• Actively participate as a member of a multidisciplinary team including the provision of support and consultation to other team members as required.

You will need

• A minimum of two years post graduate employment in a clinical area directly applicable to the Mental Health services such as Child and Adolescent, Adult Community, Inpatient and Extended Treatment or Older Persons Mental Health Service area.
• Demonstrated clinical knowledge and understanding of mental health in relation to the Child and Adolescent, Adult Community, Inpatient and Extended Treatment or Older Persons Mental Health Service area with the ability to provide appropriate assessment of mental health problems.
• Demonstrated ability to identify, document and appropriately manage clinical risks in accordance with relevant policies to ensure safe and effective service delivery.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Fixed term full time, day worker position, working 76 hours per fortnight, commencing as soon as possible until 31 December 2026.

*Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$117,272 to $126,182 per annum. Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Allied Health Professionals Public Sector Unions Wages Agreement No. 2 of 2025

Allowances

• Please note that access to salaries beyond $123,487 is subject to qualifications and/or application to the personal upgrade scheme

In addition, the following allowances calculated on the salaried incremental point may be available:

• Professional Development Allowance of up to $1000 per annum

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

Successful applicants will be required to meet the essential criteria.

• Satisfactory completion of an approved allied health professional tertiary qualification/program of study and registered with the relevant National Board or, in the case of self-regulated allied health professions, full membership/eligible for membership with the relevant professional association
• Working with Vulnerable People Registration

Applicants should note the following criteria are desirable:

• Current Driver’s Licence

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Allied Health Professional-Head to Health Phone Service (HP03).pdf

Application Guide:

• Applicant Guide.docx

How to apply

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*applications from Recruitment agencies will not be accepted for this role

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Olivia Shekleton
Service Manager
0427 816 150
olivia.shekleton@ths.tas.gov.au

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.